SALES OPERATIONS COORDINATOR

Closets By Design Salt Lake City

SALES OPERATIONS COORDINATOR

Salt Lake City, UT
Full Time
Paid
  • Responsibilities

    Closets by Design – Salt Lake City Pay: $21.00 – $22.00/hr | Full-Time | In-Office Only | Utah Candidates

    WHO WE ARE

    Closets by Design – Salt Lake City is a locally operated franchise with in-home Designers serving the Wasatch Front. We're a fast-moving, performance-driven sales organization and we're looking for someone who wants to be at the center of it not on the sidelines.

    THE OPPORTUNITY

    This is an in-office, client-facing role where you'll spend a meaningful part of your day on the computer or phone calling, texting or emailing clients, speaking with designers, and collaborating with the people who need answers to keep deals moving. You'll work directly alongside our Sales Manager and Sales Coordinator, have regular contact with our designer team.

    This isn't just a back-office support job. You'll be working on designs, on calls with clients, helping close deals, and playing a direct role in how this office performs every month.

    TWO MONTHLY BONUS OPPORTUNITIES and you're eligible for both. Our bonus programs are tied to how the Sales Team performs. The more you help our Designers sell, the bigger the payout for the designers and you are personally.

    REAL UPWARD MOBILITY. We're a small private company, which means titles, compensatation and responsibilities grow with the person and their merit. This role puts you in daily contact with leadership/ownership and gives you a front-row seat to how a high-performing sales operation runs.

    SCHEDULE Monday – Friday | 8:00 AM – 5:00 PM Rotating 1 Saturday every 3rd week is required. (you will take a day off during the week)

    WHAT YOU'LL DO: Sales & Client Communication

    Get on the phone with clients and move conversations forward

    Facilitate in-office sales pitches, negotiations, and closings

    Support and develop a team of 20+ in-home sales designers

    Help designers with technical design questions, pricing, and proposals

    Manage client scheduling and internal team calendars

    Hold team members accountable to our proven sales process

    Collaborate cross-functionally to keep projects and deals on track

    Admin, Project & Workflow Coordination

    Perform plan checks on all incoming projects

    Send weekly reports, update CRM notes and do some necessary daily Admin work.

    Assist with Closet Pro proposals and design support

    Monitor communications for engineering issues and coordinate resolutions

    Resolve project kickbacks and discrepancies with accuracy and follow-through

    Ensure all issues are documented and closed properly

    WHAT WE'RE LOOKING FOR

    1–2 years of experience in sales

    1-2 years of personal sales success in-home or B2C experience strongly preferred

    Comfortable and confident on the phone you know how to connect, persuade, and move a conversation forward

    Solid understanding of price negotiations and deal structuring

    Highly organized with strong attention to detail

    Problem-solver who follows through every time

    Proficient in Google Suite; CRM or design software experience is a plus

    Must be Utah-based this is a 100% in-office, in-person role

    College degree preferred but not required

    COMPENSATION & BENEFITS

    Base Pay: $20.00 – $22.00/hr

    • Two Monthly Bonus Programs (team performance-based you share in the upside)

    Health insurance

    Dental insurance

    Vision insurance

    Paid time off

    Work Location: In-Person | Salt Lake City, UT

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.