WORKING FOR SAMO APARTMENTS MEANS EMBARKING ON A REWARDING CAREER WITH AN OWNER-MANAGED COMPANY THAT PRIDES ITSELF ON ITS FORWARD-LEANING VISION. OUR PLAYBOOK PUTS PEOPLE FIRST.  

THIS POSITION IS FOR AFFORDABLE/INCOME RESTRICTED HOUSING.

ESSENTIAL FUNCTIONS

• Provide a positive, professional and friendly atmosphere in the leasing office and on-site
• Maintain high occupancy levels by demonstrating the value in our communities to prospective residents
• Maintain a 30% closing ratio
• Score 95% or higher on property shops
• Assist in marketing the property and generating traffic
• Evaluate the needs of our customers while communicating the corresponding benefits and features
• Support the marketing functions by recording accurate data on prospects and new residents in yardi
• Utilize company resources under the direction of the Community Manager to facilitate leasing
• Aid in achieving financial goals by effectively qualifying prospective residents and verifying applications
• Prepare lease documents and related paperwork.
• Finalize applications within 72 hours.
• Confirm all move-ins and schedule appointments for completion of move-in paperwork and online lease signing.
• Prepare all move-in packets and ensures keys and remotes are available on move-in date
• Walk through all scheduled move-in units to ensure that the resident’s new apartment home is in rent- ready condition
• Maintain thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-ups
• Post Craigslist ads per company guidelines
• Ensure completed move-in files are ready for audit by Community Manager
• Handle all in-house transfers and roommate changes
• Be the first contact for resolution of resident issues
• Prepare and distribute renewal letters/leases, thank you letters and copies of signed leases, as directed
• Perform other duties as assigned.

REQUIREMENTS

•  Knowledge of organizational and community policies and procedures.
• Ability to apply policies and procedures to solve everyday issues
• Ability to effectively present information to prospective and current residents.
• Demonstrated knowledge of demographics surrounding assigned community.
•  Must be self-motivated and a positive team member with effective communication and client    relations skills.
•  Knowledge of basic office practices and procedures,and filing and maintenance of fiscal records.
•  Ability to exercise initiative and problem-solving skills.
•  Quality customer service skills

  QUALIFICATIONS AND SKILLS (TECHNICAL AND NON-TECHNICAL)

•  High school diploma or equivalent required
• At least 2+ years’ general work experience
• Previous experience in the service industry (hotel, restaurant, etc.) a plus
• Experience in residential leasing/sales is a plus
• Proficient with computers, Microsoft Office programs, Internet and email and other relevant applications
• Proficient with basic office equipment such as copier and fax machine
• Previous experience with Yardi a plus
• Excellent writing and speaking skills

BENEFITS:

• Health insurance
• Vision insurance
• Dental insurance
• Paid time off
• 401(k)

SAMO Apartments, LLC considers applicants for all positions without regard to age, race, color, ancestry, sex, gender (including the fact that an individual is transgender, transitioning or transitioned), pregnancy, childbirth or related conditions, including without limitation, breastfeeding or related conditions, national origin, marital status, military and veteran status,  membership in military reserves, political affiliation, registered domestic partnership status (as defined by California Family Code § 297), family care or medical leave status, medical condition (including genetic information and characteristics), physical disability or mental disability, citizenship status, possession of a driver’s license under California Vehicle Code § 12801.9, religion, religious dress, and grooming, creed, sexual orientation, gender identity, gender expression, or any other characteristic protected by state, federal or local laws.  We consider all qualified applicants with criminal histories in a manner consistent with the Fair Chance Ordinance, as applicable, and state and federal laws.