Job Description

Do you love animals and preparing healthy food for them? This could be the job for you!

Be reliable, on-time, and responsible for your work.

Detail oriented, trustworthy, and hard-working.

Food handlers card or professional food handling/production (specifically meat/butchery) experience a plus.

Restaurant front-of-house experience a plus

Interest in sustainable agriculture, organic, natural, local foods, nutrition and culinary arts is ideal.

• Welcome customers to the store and help them find products. Must be ready to interact in a polite, friendly and helpful manner

• Respond to phone calls providing basic information to customers, business hours/directions, order status, shop policies.

• Answer questions about raw feeding and introduce our line of products to new-comers.

• Learn about the basics of raw feeding to find ways to up-sell and ensure customers are following safe feeding protocols

• Operate Point of Sale system to ring up customer transactions

• Quickly, cleanly, display our exceptionally high quality raw meats products for sale

• Help keep deep freezer walk-in organized and "shop-able"

• Fill customer orders with perfect accuracy, being ready to telephone customers daily to alert them about any shortages or substitutions

• Create labels for packaged products ensuring type, pack date, price and food safety is mentioned on them

• Review production team packaging for correct labeling according to standard protocols

Enjoy Meeting The Highest Standards + Keep it CLEAN/Organized as you go - lots of cleaning, this is food!!

• Receive, inspect, unload, organize, and put away product deliveries. Ensure that management is notified of any issues and that any non-conformance products are isolated or discarded properly

• Take physical inventory of the products (weekly)

• Ensure that food products are prepared and packaged by following the highest standards of quality, cleanliness and hygiene

• Arrange and merchandise products in the walk-in freezer/cooler and retail display cases

• Ensure a safe working environment by maintaining cleanliness and order and alerting management of any possible issues or concerns immediately

• Maintain a spotless work area at all times with special attention paid to end of shift clean-up

• Maintain organization and cleanliness of the warehouse space, walk-in freezer, cooler and retail areas

• Bring out trash, recycling, compost and keep these areas clean and organized

• Restock front display cases with proper rotation of stock to ensure older product is moved up/out as new/fresh product comes in and to keep all spaces orderly and well organized

Company Description

Founded in 2003, SFRAW is the largest resource in California for people that feed their pets fresh food. We offer our own brand of locally-made pet treats, prepared raw pet foods, herbals, supplements and therapeutic remedies (SFRAW Apothecary line), as well as an unsurpassed selection of exceptional whole food ingredients for people that make their own (DIY) cooked or raw pet food at home or follow prey-model, BARF or other styles of feeding. With a focus on local, pastured, grass-finished and organic producers, SFRAW has every animal’s best interest at heart. SFRAW was founded by an idealist with the goal to help animals, humans and the environment by improving the health and wellness of all beings through nutrition and natural husbandry. Member-supported community of people that feed raw or cooked fresh food diets to their pets. We support local family farms that practice humane, organic, sustainable and pastured farming methods. We have a HUGE variety of high quality meats, bones, offal, prepared foods, seafood, seasonal products, books, sundries & supplements.