Benefits:

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job description

JOB TITLE: Part-Time Medical Assistant

REPORTS TO: Dr. Sarah Saxon and COO

Location: Saxon MD Facial Plastic Surgery - 13341 W. Hwy 290, Bldg 8, Austin, Texas 78737

Job Summary:

Provides excellent patient care while assisting the physician in a clinical setting and day to day scheduling of surgeries and other appointments. Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary. Prepares procedure room for in-office procedures and ensures that all instuments are property sterilzed and organized. Verify that all exam rooms are thoroghly sanitized and in order between patients.

Premises and Equipment:

Maintaining standards of cleaning and hygiene throughout the building

Complies with aspects of Health and Safety legislation such as HIPAA and OSHA

Coordinates “patient flow” and room moves as required

Information and communication:

Communicates effectively with other team members

Keeps Dr. Saxon abreast of forthcoming changes in scheduling and gives options for responding to changes

Ensure all companies, entities, patients, and/or family members are fully informed of procedures; including time, date, location, instructions, and technical needs

Patient Services:

Serve as a direct contact for any patient questions or concerns.

Schedule surgeries and coordinate between entities

Ensure payments are collected accurately and recorded in Symplast

When needed answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself

Schedule follow-up appointments in Symplast and resolves any scheduling conflicts.

When needed send reminders to patients to confirm appointments the day before scheduled visit

Follows protocol and billing for no-show patients

Knowledge of all surgical & non-surgical services required

Obtains specimens for testing and treatments (i.e. blood, urine, saliva, etc)

Removes sutures and staples as needed

Perform blood draws as needed

Inserts peripheral IV lines as needed

Obtains before and after photos and uploads them into Symplast

Maintains inventory of all surgical equipment, instruments, and supplies and communicates with Dr. Saxon when orders need to be placed

Sterilizes surgical instruments per guidelines

Sets up procedure room for in-office procedures and assists Dr. Saxon during procedures

Maintains a neat and organized front office, waiting room, exam room, and all common areas as needed

Provides patients with intake and new patient forms, as well as copies of our office policies and legally required documents

Any other tasks as directed by Dr. Saxon

Confidentiality:

While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their careers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organization. All such information from any source is to be regarded as strictly confidential

Information relating to patients, careers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorized persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health and Safety:

Use personal security systems within the workplace according to Practice guidelines

Identify the risks involved in work activities and undertaking such activities in a way that manages those risks

Use appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

Report potential risks identified

Equality and Diversity:

Act in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respect the privacy, dignity, needs and beliefs of patients, careers and colleagues

Behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Quality:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance

Work effectively with individuals in other agencies to meet patients’ needs

Effectively manage own time, workload, and resources

Compensation: Hourly Compensation