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Systems Engineer

SDHRC

Systems Engineer

San Jose, CA
Full Time
Paid
  • Responsibilities

    Job Description

    ZAG Technical Services, Inc. (ZAG) is an award-winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. We serve SMB and enterprise businesses throughout the Northwest, consistently delivering solutions designed with the business needs in mind, deploying according to best practices and managed in a way to ensure our clients stay productive. What sets ZAG apart is our mission to enable our client's success. We do this by living our core set of values: Integrity Foremost, Client Centered, Accountable Always, Teamwork Throughout, Exceptional is the Goal. We are looking for a Systems Engineer II who will go above and beyond the general activities and apply all knowledge, skills and abilities to adhere to the company’s visions, values, and goals to be the top services provider. Our Engineers take pride in the work they perform daily and will work alongside some of the brightest minds in the industry. The work will include involvement in some of the most visible and challenging projects within Fortune 500 companies. Required Skills, Abilities, Education and Experience Bachelor’s degree in related Information Technology field or equivalent experience o MCSE, MCITP, and MCP – strongly recommended o CCENT, CCNA, CCNP, VCP are all plus o Minimum 6+ years in various roles that demonstrate advanced knowledge of network engineering design, installation, and support Strong working knowledge of Windows 2019/2016/2012 server, O365, Azure, SharePoint, VMware ESX, Nimble, NetApp or other similar Storage Area Networks, Microsoft Terminal Servers / Remote Desktop Services, Citrix Xen solutions, Backup Solutions, Datto, Veeam, or Barracuda Strong knowledge of networking concerning configuration, troubleshooting regarding SDWAN, VLANS, Firewalls, Switches, and general Infrastructure. Knowledge of Cisco suite of products (Meraki, Stealthwatch, ACI, Umbrella a plus. Strong design capabilities regarding DR and ability to assess business continuity Must hold a valid driver’s license with no restrictions and possess reliable transportation Advanced knowledge of performance tuning techniques to ensure maximum performance Advanced knowledge of Active Directory, Group Policies, DNS, DHCP, WINS Advanced knowledge of Windows 10, OS and associated MS Office Suite and Adobe Products Working experience with Disaster Recovery planning, implementation and testing Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast-moving environment Professional and positive attitude; likes to work in team environment Interest, excitement and ability to stay current with changing trends in the information technology Responsibilities / Job Functions Technical diagnosis of complex and diverse technical environments Using a strong understanding of support tools and techniques, determine the root cause of issues and plan and implement the appropriate solution Analyze and optimize IT Infrastructure performance. Demonstrate creativity and ingenuity to design improvements in implementation, maintenance and/or support of customers’ technical environments Understand Data Protection and Security needs to be proactive in the protection of information and data Demonstrate leadership in achieving results, especially when problems or projects have unexpected delays Communicate with clients and the team in an understandable, polite and friendly manner, both written and verbal. Demonstrate active listening, customer-care and patience Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Additional Notes Above and beyond the general activities listed, an SE II will apply all knowledge, skills and abilities to adhere to the company’s visions, values, and goals to be the top services provider. Our Engineers take pride in the work they perform daily and will work alongside some of the brightest minds in the industry. The work will include involvement in some of the most visible and challenging projects within Fortune 500 companies. Our valued partners include Microsoft, Cisco, Citrix, VMWare, and Nimble Storage. Other platform knowledge will be taken into consideration based on alignment to ZAG’s technical offerings.