Job Description

The Security Officer is responsible for maintaining security protection, which includes money transactions, public relations, performing dispatch functions, assisting guests and employees as needed and maintaining order in accordance with established policies and procedures.

The Security Officer:

• Maintains order on Belterra’s property providing extraordinary guest service at all times and has the resiliency to deal with the difficult customer.
• Monitors and patrols assigned areas to provide a safe environment for guests and employees.
• Assists guests and employees on directions and proper procedures.
• Protects all transfers of money and chips on the casino floor as well as the physical transportation of table fills, table credits, table markers, and jackpots.
• Assists sick or injured guests and employees.
• Reports unsafe or hazardous conditions.
• Checks identification of all persons that appear to be under 21 years of age.
• Stays alert for, reports, and responds appropriately to all violations on company property.
• Composes accident/incident reports and witness statements when necessary.
• Operates company vehicles in a safe manner.
• Performs dispatch activities and logs all dispatches accurately.
• Responds to calls for medical assistance, assesses patient status, and provides treatment within the scope of established certifications.
• Determine need for and requests assistance from emergency medical response agencies when necessary.
• Carry out instructions provided by the On-Scene Leader during any life safety emergency situation on the vessel and/or land to ensure safety of casino guests, employees and property.
• Responds appropriately to all fire alarm conditions.
• Maintains up to date knowledge of property fire control systems.
• Composes detail accident/incident reports and witness statements when necessary for Security Management to review.
• Maintains confidentiality with respect to company and guest information

Qualifications

• This position spends the majority of on duty time in public areas of the property, including, but not limited to, the casino, pavilion, restaurants, meeting spaces, rooming areas, parking lots, golf course and grounds.
• Must be able to traverse stairs, uneven surfaces, varied flooring surfaces and ground covering while patrolling, responding to calls for service or emergency situations. The majority of on duty time is standing and/or walking.
• Ability to perform duties under varying conditions, including but not limited to exposure to varying levels of smoke, crowds, noise and changing weather conditions.
• Ability to compose clear, concise and accurate reports.
• Must be able to identify and quickly respond to potential problems, altercations and conflicts.
• Must able to lift up to 50 lbs. when moving money boxes, carts and drop equipment as necessary.
• Must be able to push and pull weight limits that do not exceed the manufacturer requirements of equipment.
• This position is physical in nature and requires the incumbent to bend, carry, squat, stand, twist and lift up to 50+ pounds and push/pull up to 50+ pounds throughout shift and according to specific tasks.
• This position is physical in nature and require the incumbent to be able to walk continuously and consistently throughout shift.
• Must be able to assist sick or injured guests and or employees.
• Ability to communicate courteously, effectively and professionally with guests, outside contacts and all levels of employees.
• Must be able to use tools and equipment such as keys, handcuffs, flashlights, radios, computers and other tools specific to the position.
• May drive company vehicles at times, and if so, maintain valid driver’s license.
• Must be flexible to work varying shifts and time schedules as needed.
• Effective verbal and written communication skills.
• Ability to maintain extremely confidential information.
• General familiarity with investigative procedures.
• Ability to compose clear, accurate, and concise reports.
• CPR Certificate and blood borne pathogen training.
• Ability to obtain the appropriate work authorization per gaming regulations.
• Ability to work in a drug free environment and pass a chemical dependency test as required.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.
• Must have a VALID Driver's License.

The skills are typically acquired through two months of on-the-job training, or through related experience.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.