LOCATION: LOCAL TO BAY AREA. REMOTE DURING SIP AND MAY BE REQUIRED ON-SITE IN OAKLAND.
TOP THREE THINGS:
Excellent analytical skills.
PowerPoint and Excel required.
Service Planning & Design experience highly desired.
POSITION SUMMARY
The Senior Business Analyst acts as the business expert filling a liaison role between the IT development group and business units for development, enhancement, and implementation of new and/or existing systems. Additionally this position provides data and reporting solutions to satisfy informational and performance metrics needs for one or more business functions.
RESPONSIBILITIES
- Individual will help us perform root cause analysis and implement corrective actions. Individual will also help develop visuals for Lean Operating huddles.
- Provide expert consulting to the client, to identify and satisfy client business needs.
- Analyze end-to-end business processes and information needs of varying complexity, encompassing one or more Company business functional operations and potentially external entities.
- Understand the client's current and future business environment, effectively anticipate, identify, and fully meet all business needs.
- Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.
- Anticipate client concerns and questions and provide timely, professional, and client-focused communications via meetings, status reports, phone, and email and follow through with results.
- Provide timely responses for client inquiries.
- Prepare business cases in support of business initiatives.
- Comply with SOX documentation and other standard process requirements as appropriate.
- Develop queries to extract data or create operational reports using production databases.
- Conduct all work safely and promote safe work practices. Attend all safety meetings and training sessions. Comply with all Utility safety best practices and safety accountability model.
- Demonstrated participation in projects of medium to high complexity. Demonstrated leadership role in medium to high complexity projects.
- Expert technical knowledge of one or more functional areas in our client's business applications, CC&B, SAP, etc., Project Management skills sufficient to coordinate multi-organizational projects.
- Demonstrated excellent written and verbal communication skills.
MINIMUM QUALIFICATIONS
- BA/BS in Business Administration, Computer Science, Information Systems, or equivalent work experience. Prior SP&D Experience MBA, CPA, CMA desired.
- Demonstrated course work and/or training in programming languages used for our client's applications and proficiency in Microsoft Office Suite.
- 7 to 10 years of experience in similar or related job functions.