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Technical Writer - 9721

SEDAA

Technical Writer - 9721

San Ramon, CA
Full Time
Paid
  • Responsibilities

    QUALIFICATIONS: LOCAL CANDIDATES ONLY*

    Areas of emphasis the manager will be looking for in candidate work experience:

    • Working knowledge of CC&B, SAP, experience in metrics development.

    • Experience with deployment flow charts and/or swim lane tools for visualizing procedures and roles Expert-level MS Office skills including Word, Excel, PowerPoint and MS Project.

    • The Senior Business Analyst acts as the business expert filling a liaison role between the IT development group and business units for development, enhancement, and implementation of new and/or existing systems. Additionally this position provides data and reporting solutions to satisfy informational and performance metrics needs for one or more business functions.

    • Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.

    -Work with team members, supervisor, and client organizations as appropriate to ensure smooth system operations to minimize impact on business operations and enable the business to achieve results.

    -Develop queries to extract data or create operational reports using production databases.

    -Demonstrated excellent written and verbal communication skills.

    A couple of the Desired qualifications would include: • Estimating and design background – Not mandatory but useful to have. • Knowledge and ability to read construction drawings. *** Minimum Qualifications Bachelor's degree in business management, project management or other related fields, and or equivalent work experience Desired Qualifications Working knowledge of CC&B, FAS, MIB, SAP and OIS Demonstrated experience in metrics development and deployment Experience with formalized Organizational Change Management and with change stabilization Experience with Stakeholder Analysis and Stakeholder Engagement Experience with deployment flow charts and/or ?swim lane? tools for visualizing procedures and roles Expert-level MS Office skills including Word, Excel, PowerPoint and MS Project Utility industry experience 

    The Senior Business Analyst acts as the business expert filling a liaison role between the IT development group and business units for development, enhancement, and implementation of new and/or existing systems. Additionally this position provides data and reporting solutions to satisfy informational and performance metrics needs for one or more business functions.

    Responsibilities

    Provide expert consulting to the client, to identify and satisfy client business needs.

    Analyze end-to-end business processes and information needs of varying complexity, encompassing one or more Company business functional operations and potentially external entities.

    Understand the client's current and future business environment, effectively anticipate, identify, and fully meet all business needs.

    Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.

    Anticipate client concerns and questions and provide timely, professional, and client-focused communications via meetings, status reports, phone, and email and follow through with results.

    Prepare communications and make presentations on system enhancements and/or alternatives.

    Provide client support on the effective use of production systems.

    Research potential system issues in transaction processing and data quality.

    Provide timely responses for client inquiries.

    Work with team members, supervisor, and client organizations as appropriate to ensure smooth system operations to minimize impact on business operations and enable the business to achieve results.

    Lead and/or support recovery of production system issues, including business process recovery.

    Define and document business requirements.

    Prepare functional specification documents for one or more applications or one or more system functions.

    Prepare business cases in support of business initiatives.

    Prepare technical specification documents.

    Prepare and/or review test plans and perform quality reviews on test results.

    Perform functional integration testing of transactional processing, data extracts, and reporting.

    Comply with SOX documentation and other standard process requirements as appropriate.

    Configure system parameters or soft tables to enable application functions to perform per specifications.

    Develop queries to extract data or create operational reports using production databases.

    Perform unit, string, and functional integration tests to ensure application solutions and reports satisfy defined functional and/or technical specifications.

    Conduct all work safely and promote safe work practices. Attend all safety meetings and training sessions. Comply with all Utility safety best practices and safety accountability model.

    Demonstrated participation in projects of medium to high complexity. Demonstrated leadership role in medium to high complexity projects.

    CC&B, SAP, etc., Project Management skills sufficient to coordinate multi-organizational projects.

    Demonstrated excellent written and verbal communication skills.

    Minimum Qualifications

    BA/BS in Business Administration, Computer Science, Information Systems, or equivalent work experience.

    MBA, CPA, CMA desired.

    Demonstrated course work and/or training in programming languages used for PG&E applications and proficiency in Microsoft Office Suite.