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Training Logistics & Scheduling Manager

SEIU 775 Benefits Group

Training Logistics & Scheduling Manager

Seattle, WA
Paid
  • Responsibilities

    Job Description

    ORGANIZATIONAL OVERVIEW:

    The SEIU 775 Benefits Group is a family of employee benefit plans negotiated and sponsored by SEIU 775, the labor union for long-term care workers in Washington State & Montana.  We are leading the transformation of home care into a thriving career and helping to prevent the coming care crisis. With 10,000 people turning 65 every day in the U.S., there are not enough qualified, trained workers to care for the exponential rise in older adults needing care. Through groundbreaking initiatives, the SEIU 775 Benefits Group, together with its union and employer partners, are ensuring that Washington state home care workers have access to the skills and support they need to stay and grow in the field. 

     

    POSITION SUMMARY:

    Reporting to the Learning Operations Director, the Learning Logistics & Scheduling Manager will manage the overall operations of the instructor-led training schedule. The Learning Logistics & Scheduling Manager will direct the team to provide forecast class schedules by utilizing various data sets, financial analysis, planning and budgeting for the department as well as analyze, design, and implement departmental and project-specific systems and procedures to operate more efficiently and effectively. Under minimal supervision, the Learning Logistics & Scheduling Manager is also responsible and accountable for the development of operational measurements and report on key performance indicators.  

    YOU WILL:

    • Work independently under the direction of the Learning Operations Director to ensure program outcomes are reached
    • Independently evaluate process, identify problems, evaluate staff roles/responsibilities and develop process improvement strategies to enhance the delivery of programs and efficiency of the department
    • Coach/mentor Training Operations’ staff to promote a professional work environment and foster a culture of continuous professional growth
    • Oversee, analyze, and prepare monthly budgeting and accounting reports to maintain expenditure controls and fulfill all reporting needs as determined by management
    • Provide advice, reports and technical assistance with cost analysis, fiscal allocation, and budget preparation
    • Review operating budgets to analyze trends affecting budget needs
    • Perform highly detailed cost-benefit analyses and create predictive models for income and expenses;
    • Oversee and coordinate all expense reporting
    • Participate in the RFP process during vendor negotiations for the purposes of providing requested operational analysis
    • Understand training provider contract terms, rates and performance requirements in order to produce and process training-related expenses and payments, and assist in other budgeting decisions or cost-benefit analysis
    • Analyze immediate-term training needs to match at-risk students and classes together to increase seat occupancy and training coverage
    • Design, evaluate, and develop solutions and/or alternate methods of proceeding, which improve systems, processes and effective analysis and dissemination of data, information and education
    • Review and/or redesign forms, libraries, data-keeping processes for efficiency, coherency and real-time tracking abilities
    • Prepare plans, develop timelines and budget requirements for planned or new projects;
    • Coordinate with internal and external stakeholders to manage a training schedule that meets the training needs of our HCAs, and achieves operational KPIs, while maintaining budget discipline
    • Know the key business processes of the organization and develop an analytical architecture that captures costs and occupancy
  • Qualifications

    Qualifications

    YOU HAVE:

    • Bachelor’s Degree in Business, Finance, Economics or related fields is preferred. However, experience may be substituted for education
    • Master’s Degree a plus
    • Demonstrated experience in financial management
    • 5+ years of experience working with complex databases and processes
    • Exposure to analytics dashboards such Tableau
    • Experience in managing large teams, budgets, projects, and vendors
    • A strong ability to lead teams of stakeholders both internal and external
    • An enjoyment of fast-paced, often ambiguous, and changing environments
    • An engaging and clear presentation style across different audiences, including direct and transparent communication
    • A strong interest in improving the lives of home care workers, older adults, people with disabilities and the healthcare system
    • Demonstrated ability to facilitate collaborative solutions to complex multi-disciplinary problems
    • Ability to present data, identify issues, draw conclusions, and suggest options to track operational effectiveness
    • Demonstrate analytical problem solving skills and expertise
    • Excellent oral and written communication skills, including the ability to influence through persuasive communication
    • Strong visual presentation skills, as related to reports, scorecards, dashboards and presentations
    • Proficient in Microsoft Office  (including advanced Excel features) and SharePoint
    • Knowledge of SalesForce a plus

    Additional Information

    The SEIU 775 Benefits Group is an equal opportunity employer and offers an exceptional compensation and benefits package.