Job Description

Department: Customer Service Pay Rate: * $15/hr * $15.50/hr; if bilingual Job Description: SendaRide is a leading provider of non-emergency medical transportation. We are currently seeking a friendly and outgoing Customer Service Representative who can assist both our clients and drivers. Daily tasks include booking transportation to/from medical appointments using our customized, web-based software; editing ride information; monitoring rides; communicating with other departments; and special projects as assigned. The successful candidate will be eager to assist, able to triage tasks, feel comfortable with ever-evolving technology and will think outside the box. The successful candidate will also be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution. The ability to speak Spanish and English fluently is preferred, but not required. Requirements * Job location is in Oklahoma City, local candidates only please * High school diploma/GED required * 3+ years' experience in a customer service role * Bilingual - Spanish and English Preferred * Proficient with MS Office * Ability to quickly learn and adapt to ever evolving software * Ability to work evening and weekend hours * Exceptional at multitasking various softwares simultaneously in a fast-paced environment * Strong sense of professionalism and customer service * Option for hybrid work from home/office after 90 days Job Skills * Microsoft Office * Data Entry * Customer Service * Communication Skills * Multi-tasking * Trouble-shooting * Problem Solving The ability to speak Spanish and English fluently is preferred, but not required. Benefits: * Dental insurance * Health insurance * Paid time-off * Vision insurance Benefit Conditions: * Waiting period may apply * Only full-time employees eligible Schedule: * * 8-hour shift * 40 hours per week * Monday to Friday * Weekend availability Language: · Bilingual in English and Spanish - Preferred but not required Company Description We provide a unique door-to-door transportation service through our proprietary technology and our own network of highly vetted Care Partners.

Company Description

We provide a unique door-to-door transportation service through our proprietary technology and our own network of highly vetted Care Partners.