SUMMARY : Reporting to and working closely with the Executive Director, the Community

Engagement Coordinator is responsible for engagement with the Community, partners,

members and other interested parties to ensure the mission and services of Workforce Solutions Brazos Valley and SERCO of Texas are represented to the community-at-large. Part of this position will include attending community meetings, public presentations, coordination of training as well as promotion of the WSBV through written marketing collateral. The ideal candidate is a high performing and motivated individual who has a passion for helping to bridge Workforce Center services in the Brazos Valley Region and is comfortable interacting with the community, providing public presentations, is highly organized with the ability to present information in a clear and concise manner, both written and verbal.

Outreach and engagement:

● Cultivate and promote positive relationships with members and partners.

● Attend community events (in-person and online) as a Workforce Solutions Brazos Valley Representative.

● Outreach to agencies, organizations, partners, and stakeholders to conduct

presentations, both in-person and utilizing online platforms. Managing and

coordinating invitations and scheduling.

● Engage in outreach and communication with community organizations, ensuring timely communication of information and materials.

● Maintain positive working relationships with members, community partners and

stakeholders.

● Conduct site visits of Member agencies as requested and as needed.

● Coordinate events with members and community partners as needed.

● Coordinate quarterly at-large meetings, other meetings and trainings as identified.

● Conduct various surveys to engage members and potential members on the work

of the Workforce Solutions Brazos Valley.

● Increased partnership with a variety of community partners.

● Increase visibility and understanding of the system-wide work done in Orange

County to work to ensure family homelessness is brief, rare, and non-recurring.

Presentations and community messaging:

● Identify agencies and groups in the Community who could benefit from understanding the work of the WSBVC and provide in-person and/or online presentations and overviews.

● Create marketing and messaging materials of both written and data elements to include pamphlets, brochures, and presentations, newsletters, and social media posts.

● Work with web-developer to update information on the website.

● Develop monthly newsletters and regular social media posts.

● Create and provide resources for the community at-large via newsletter, social media, and website

Collaboration:

• Quickly assess and analyze complex and challenging issues and communicate information and actions needed in a timely and responsive manner.

• Demonstrate professionalism, tact and diplomacy while representing WSBV in meetings, through written correspondence and other official roles.

• Communicates verbally and in writing with the Providers, public, Stakeholders, and Collaborative in order to communicate agreement requirements, resolve inquiries, and report progress.

Reporting:

● Assist with the preparation of various report summaries of activities and statistical information

● Establish and record the work of the WSBV.

● Prepare a monthly staff report to be provided to the Executive Committee

EDUCATION AND EXPERIENCE:

• BA or BS degree from an accredited institution.

• Knowledge of community resources, social service providers and trends in the field.

• Excellent communication skills for a variety of audiences, both written and verbal, with the ability to create written marketing materials for a variety of communication platforms.

• Ability to effectively manage multiple priorities while maintaining attention to detail

• Ability to attend functions/activities outside normal business hours.

• Bilingual preferred

• Maintain valid California Driver License and State-mandated Auto Insurance

• High level of professionalism and discretion is required

Note: This job description is not designed to cover or contain a comprehensive listing of

activities, duties, or responsibilities that are required of the employee. Management

reserves the right to assign or reassign duties and responsibilities to this job at any time.

This job description shall be reviewed on an annual basis.

Qualified candidates called for an interview will be required to submit a written sample of

work.

SPECIAL REQUIREMENTS:

1. Must possess a valid Texas Driver’s License and provide automobile liability insurance as required by the State of Texas.

2. Must have access to reliable transportation to travel within service area.

Must have Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

1. PHYSICAL DEMANDS : While performing duties of the job, the employee is occasionally required to stand; walk; sit; for long periods of time. Employees must be able to drive for extended periods of time. Employees must occasionally lift and /or move up to 25 pounds, must be able to set up a display area.

2. WORK ENVIRONMENT : Fast paced, demanding physically and mentally, will be in constant communications.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.