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Outreach & Admission Counselor - EOE including disability/ veteran

SERRATO CORPORATION

Outreach & Admission Counselor - EOE including disability/ veteran

Long Beach, CA
Full Time
Paid
  • Responsibilities

    +--------------------+--------------------+--------------------+--------------------+ | POSITION | Outreach & | REPORTS TO | OA/CTS Manager | | | Admissions | | | | | Counselor | | | +--------------------+--------------------+--------------------+--------------------+ | DEPARTMENT | Outreach & | FLSA STATUS | Exempt - Full Time | | | Admissions / | | | | | Career Transition | | | | | Services | | | +--------------------+--------------------+--------------------+--------------------+


    +--------------------------------------------------------------------------+ | PRIMARY POSITION OBJECTIVES | +--------------------------------------------------------------------------+ | Responsible for meeting Center and contract arrival goals through | | community outreach and involvement to attract eligible applicants that | | can benefit from participation in the Job Corps Program.  Assists and | | provides guidance to prospective Job Corps enrollees by determining | | basic eligibility, conducting screening interviews, and providing | | career-based counseling. Additionally, supports student retention | | throughout program enrollment.  | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | BRIEF DESCRIPTION OF DUTIES | +--------------------------------------------------------------------------+ | - Conduct innovative outreach activities with public service agencies, | | community organizations, schools and individuals who might refer | | eligible candidates to the Job Corps program. | | - Interview interested candidates and obtain pertinent information on | | each one as outlined by the PRH. | | - Prepare documentation on potential students and review with the | | center as applicable or necessary. | | - Maintain monthly goals established by the National Enrollee | | Assignment Plan (NEAP) and management. | | - Review and audit all assigned areas regularly for contractual | | compliance and effectiveness of delivery of services to students.  | | Prepare related reports. | | - Arrange for and assist in providing pre-enrollment orientation and | | schedule tours of the center. | | - Prepare necessary and required reports related to the outreach | | activities conducted. | | - Assist in the development of new and revised policies and procedures | | affecting student recruitment. | | - Create network with youth development agencies, one-stop agencies, | | churches, and community organizations to provide a wide-base for | | recruiting of potential students. | | - Introduce labor market information to help with the career | | transition period process and analyze career paths in the local | | labor market. | | - Assists in the continued implementation of the Center’s Career | | Success Standards program. | | - Works towards meeting performance standard goals. | | - Follows CDSS plan and Code of Conduct system daily. | | - Maintains good housekeeping in all areas and complies with | | safety practices. | | - Complies with all DOL guidelines, OFCCP regulation, Quality | | Assurance Plan (QAP), Serrato policies and procedures, Job Corps | | notices and bulletins, and Center policies and procedures.  | | - Demonstrates and abides by Serrato Corporation’s core values and | | operating principles. | | - Models, mentors, monitors appropriate Career Success Standards. | | - Helps students become more employable through | | continuous reinforcement. | | - Participates in PRH mandated staff training. Failure to participate | | may result in disciplinary action up to and including termination. | | - Performs other duties as assigned. | +--------------------------------------------------------------------------+


    +--------------------------------------+--------------------------------------+ | KEY COMPETENCIES | PERFORMANCE STANDARDS/RESULTS | +--------------------------------------+--------------------------------------+ | Effective | - Presents information both | | | clearly and concisely and | | Communication | regularly confirms correct | | | interpretation of information. | | | - Very high standard of | | | communication skills both | | | written and verbal for the | | | presentation of facts and ideas. | | | - Shows professional non-verbal | | | body language and actively | | | listens to others.  | +--------------------------------------+--------------------------------------+ | Organization of Work | - Action oriented. Demonstrates | | | the ability to handle several | | | projects simultaneously with | | | decision making, flexibility, | | | and problem solving. | | | - Implements the key principles of | | | time management, task allocation | | | and priority assignment in | | | addition to | | | personal organization. | | | - Shows attention to detail and | | | ability to complete work with | | | the highest level of accuracy | | | and efficiency. | | | - Continually seek ways to improve | | | employment service provided via | | | development of professional | | | skills and personal growth. | +--------------------------------------+--------------------------------------+

    +--------------------------------------+--------------------------------------+ | Professionalism | - Demonstrates professional | | | interpersonal skills when | | | interacting with others. Abides | | | by Serrato Corporation's Healthy | | | Workplace Environment Policy. | | | - Acts as a team player and builds | | | professional relationships with | | | coworkers to achieve goals.      | | |       | +--------------------------------------+--------------------------------------+ | Leadership & Management | - Ability to exceptionally manage | | | and lead students from | | | diverse backgrounds. | | | - Committed to investing in and | | | developing students and | | | positioning them to succeed.  | | | - Mission-oriented and possesses a | | | strategic vision.  | | | - Motivates students and provides | | | coaching and/or feedback | | | when needed. | +--------------------------------------+--------------------------------------+


    +--------------------------------------------------------------------------+ | QUALIFICATIONS | +--------------------------------------------------------------------------+ | - To perform this job successfully, an individual must be able to | | perform each essential duty satisfactorily. | | - Proficiency with Microsoft Office applications including Word, Power | | Point, Outlook, and Excel. | | - Ability to effective assists students in career choices.  | | - High level of communication, interpersonal, analytical, and | | organizational skills. | | - High level of ability to motivate and inspire students effectively.  | | - Ability to work independently.  | +--------------------------------------------------------------------------+

    +--------------------------------------------------------------------------+ | EXPERIENCE | +--------------------------------------------------------------------------+ | Two years’ related experience.  Experience may include successful Job | | Corps outreach and admissions experience or successful outreach and | | admissions experience with other youth development programs. | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | EDUCATION | +--------------------------------------------------------------------------+ | Bachelor’s degree in human services, psychology, counseling, education, | | social science, business, communications, or closely related field; or | | Associate’s degree in human services, psychology, counseling, education, | | social science, business, communications, or closely related field, and | | two years related experience. | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | CERTIFICATES, LICENSES, REGISTRATIONS | +--------------------------------------------------------------------------+ | Valid State Driver’s License. | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | PHYSICAL DEMANDS | +--------------------------------------------------------------------------+ | The physical demands described here are representative of those that | | must be met by an employee to successfully perform the essential | | functions of this job. Reasonable accommodations may be made to enable | | individuals with disabilities to perform the essential functions. While | | performing the duties of this job, the employee is regularly required to | | sit, stand, and walk; to reach with hands, arms, talk, and listen. The | | employee is occasionally required to sit; to use hands and fingers to | | handle or feel; to taste and to smell. The employee must be able to | | occasionally lift and/or move up to 40 pounds. Specific vision | | capabilities required by this job include close vision, distance vision, | | and peripheral vision. | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | WORK ENVIRONMENT | +--------------------------------------------------------------------------+ | The work environment characteristics described here are representative | | of those an employee encounters while performing the essential functions | | of this job. Reasonable accommodations may be made to enable individuals | | with disabilities to perform the essential functions.  While performing | | the duties of this job, the employee is occasionally exposed to outdoor | | weather conditions. The noise level can vary from moderate to loud. | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | BENEFITS OFFERED | +--------------------------------------------------------------------------+ | - Paid Short Term / Long Term Disability and basic life insurance.  | | - Health care insurance available (medical, dental, vision, critical | | illness, accident, HSA, and FSA) | | - Paid Holidays | | - Paid Time Off | | - 401K & 401K Matching | | - Tuition Reimbursement  | | - Employee Assistance Counseling Service Program | +--------------------------------------------------------------------------+


    +--------------------------------------------------------------------------+ | DISCLAIMERS | +--------------------------------------------------------------------------+ | - Serrato Corporation is an Equal Opportunity Employer | | - Serrato Corporation conducts background checks and drug screens.  | +--------------------------------------------------------------------------+