+--------------------+--------------------+--------------------+--------------------+ | POSITION | Health & Wellness | REPORTS TO | Health & Wellness | | | Clerk | | Manager | +--------------------+--------------------+--------------------+--------------------+ | DEPARTMENT | Health & Wellness | FLSA STATUS | Non-Exempt - Full | | | | | Time | +--------------------+--------------------+--------------------+--------------------+
+--------------------------------------------------------------------------+ | PRIMARY POSITION OBJECTIVES | +--------------------------------------------------------------------------+ | Provides secretarial and clerical services to support the Medical and | | Dental staff. Follows policies and procedures in accordance with DOL, | | PRH, Center and Serrato Corporation requirements. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | BRIEF DESCRIPTION OF DUTIES | +--------------------------------------------------------------------------+ | - Types routine and technical materials, subject to detailed review | | by manager. | | - Corrects incidental grammatical errors, punctuation, and spelling. | | - Sets up and types tables, charts and graphs from specific | | instructions or from a rough draft. | | - Modifies letters to fit varying situations. | | - Screens mail and routes according to content. Fills requests for | | standard materials, such as reprints and publications. | | - Answers inquiries requiring standard answers and/or refers calls to | | proper persons based on type of information requested. | | - Allocates materials to a moderately complex filing system. | | - Selects and pulls pertinent material from files as requested | | by manager. | | - Posts and maintains records, which may require follow-up action with | | responsibility for currency and accuracy. | | - Compiles reports for Center Health Management Information | | System (HMIS). | | - Operates duplicating and office machines as required and instructs | | others in the operation of such machines. | | - Makes physical arrangements for meetings and notifies persons of | | time and place as directed. | | - Acts as receptionist and makes appointments for manager. | | - Maintains logs on all Wellness patients. | | - Works to ensure performance management standards are met. | | - Ensures required property (equipment) controls are adhered to. | | - Works towards meeting performance management goals. | | - Follows CDSS plan and Code of Conduct system daily. | | - Adheres to required property control policies and procedures. | | - Complies with all DOL guidelines, OFCCP regulation, Quality | | Assurance Plan (QAP), Serrato policies and procedures, Job Corps | | notices and bulletins, and Center policies and procedures. | | - Demonstrates and abides by Serrato Corporation’s core values and | | operating principles. | | - Maintains good housekeeping in all areas and complies with | | safety practices. | | - Models, mentors, monitors appropriate Career Success Standards. | | - Helps students become more employable through | | continuous reinforcement. | | - Participates in PRH mandated staff training. Failure to participate | | may result in disciplinary actions up to and including termination. | | - Perform other duties as assigned. | +--------------------------------------------------------------------------+
+--------------------------------------+--------------------------------------+ | KEY COMPETENCIES | PERFORMANCE STANDARDS/RESULTS | +--------------------------------------+--------------------------------------+ | Effective | - Presents information both | | | clearly and concisely and | | Communication | regularly confirms correct | | | interpretation of information. | | | - Very high standard of | | | communication skills both | | | written and verbal for the | | | presentation of facts and ideas. | | | - Shows professional non-verbal | | | body language and actively | | | listens to others. | +--------------------------------------+--------------------------------------+ | Organization of Work | - Action oriented. Demonstrates | | | the ability to handle several | | | projects simultaneously with | | | decision making, flexibility, | | | and problem solving. | | | - Implements the key principles of | | | time management, task allocation | | | and priority assignment in | | | addition to | | | personal organization. | | | - Shows attention to detail and | | | ability to complete work with | | | the highest level of accuracy | | | and efficiency. | | | - Continually seek ways to improve | | | employment service provided via | | | development of professional | | | skills and personal growth. | +--------------------------------------+--------------------------------------+
+--------------------------------------+--------------------------------------+ | Professionalism | - Demonstrates professional | | | interpersonal skills when | | | interacting with others. Abides | | | by Serrato Corporation’s Healthy | | | Workplace Environment policy. | | | - Acts as team player and builds | | | professional relationships with | | | coworkers to achieve goals. | +--------------------------------------+--------------------------------------+
+--------------------------------------------------------------------------+ | QUALIFICATIONS | +--------------------------------------------------------------------------+ | - To perform this job successfully, an individual must be able to | | perform each essential duty satisfactorily. | | - Proficiency with Microsoft Office applications including Word, Power | | Point, Outlook, and Excel. | | - Computer literacy with basic computer functions, email, internet, | | and basic programs such as Adobe Acrobat. | | - High level of organizational & communication skills. | | - Moderate speed typing skills and some knowledge of medical | | terminology is necessary. | | - Knowledge of standard medical office administration procedures | | and confidentiality. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | EXPERIENCE | +--------------------------------------------------------------------------+ | Minimum of one-year medical clerk training experience required. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | EDUCATION | +--------------------------------------------------------------------------+ | High school diploma or equivalent required. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | CERTIFICATES, LICENSES, REGISTRATIONS | +--------------------------------------------------------------------------+ | Valid State Driver’s License. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | PHYSICAL DEMANDS | +--------------------------------------------------------------------------+ | The physical demands described here are representative of those that | | must be met by an employee to successfully perform the essential | | functions of this job. Reasonable accommodations may be made to enable | | individuals with disabilities to perform the essential functions. While | | performing the duties of this job, the employee is regularly required to | | sit; use hands and fingers to handle or feel; to reach with hands and | | arms and talk and listen. The employee is occasionally required to | | stoop, kneel, crouch, or crawl. The employee must be able to | | occasionally lift and/or move up to 25 pounds. Specific vision | | capabilities required by this job include close vision, distance vision, | | and peripheral vision. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | WORK ENVIRONMENT | +--------------------------------------------------------------------------+ | The work environment characteristics described here are representative | | of those an employee encounters while performing the essential functions | | of this job. Reasonable accommodations may be made to enable individuals | | with disabilities to perform the essential functions. The employee is | | regularly exposed to moving mechanical parts, fumes, or airborne blood | | borne particles, toxic or caustic chemicals and risk of radiation. The | | employee is occasionally exposed to risk of electrical shock and | | vibration. Office setting has varying degree of background noise and | | interruptions. The noise level for this work environment is moderate. | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | BENEFITS OFFERED | +--------------------------------------------------------------------------+ | - Paid Short Term / Long Term Disability and basic life insurance. | | - Health care insurance available (medical, dental, vision, critical | | illness, accident, HSA, and FSA) | | - Paid Holidays | | - Paid Time Off | | - 401K & 401K Matching | | - Tutiton Reimbursement | | - Employee Assistance Counseling Service Program | +--------------------------------------------------------------------------+
+--------------------------------------------------------------------------+ | DISCLAIMERS | +--------------------------------------------------------------------------+ | - Serrato Corporation is an Equal Opportunity Employer. | | - Serrato Corporation conducts background checks and drug screens. | +--------------------------------------------------------------------------+