Benefits:

401(k)

Employee discounts

Health insurance

Paid time off

401(k) matching

Super Tech Automotive is growing and looking for a motivated Service Advisor / Customer Service Representative to join our team.

This is not a call center position. We are looking for someone who thrives in a fast-paced environment, can handle multiple customer conversations at once, stays organized, and genuinely enjoys helping people.

Automotive experience is a plus, but we are willing to train the right person. If you have strong communication skills, a positive attitude, and a desire to grow, we want to talk with you.

Responsibilities

Answer incoming phone calls professionally and enthusiastically

Schedule appointments and manage daily workflow

Communicate repair recommendations and vehicle status updates to customers

Follow up with customers regarding repairs and maintenance needs

Assist with estimates and repair orders

Coordinate communication between customers and technicians

Maintain accurate customer information and vehicle records

Deliver an exceptional customer experience from start to finish

Help keep the front office organized and efficient

What We're Looking For

Excellent communication and phone skills

Ability to multitask in a busy environment

Strong organizational skills

Positive attitude and professional appearance

Dependable and punctual

Team player with a strong work ethic

Comfortable using computers and technology

Automotive knowledge is helpful but not required

Someone who takes ownership and follows through

What Success Looks Like

At Super Tech Automotive, success means:

Answering every call with energy and professionalism

Building trust with customers

Keeping promises and following through

Staying calm under pressure

Helping the team win every day

Maintaining a high level of customer satisfaction

Taking initiative without being asked

Compensation & Benefits

$50,000 - $80,000+ per year

Performance incentives and bonus opportunities

Paid holidays

Paid vacation

Week off at Christmas

401(k) with company match

Ongoing training and development

Career advancement opportunities

Monday through Friday schedule

No weekends

Work Schedule

Monday – Friday

7:30 AM – 5:30 PM

About Super Tech Automotive

Super Tech Automotive is a growing, high-performance automotive repair shop committed to providing exceptional customer service and quality repairs. We believe in accountability, continuous improvement, and creating opportunities for our team members to grow professionally and personally.

We are building something special and looking for people who want to grow with us.

Message From Ownership

We are not looking for someone who simply answers phones.

We are looking for someone who cares about people, communicates well, stays organized, takes ownership, and wants to be part of one of the best independent automotive repair shops in Texas.

If that sounds like you, we'd love to meet you. Please call or Text 817-862-7705