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Restoration Project Manager

SERVPRO - East & West Dundee/SW Barrington Hills

Restoration Project Manager

Saint Charles, IL
Full Time
Paid
  • Responsibilities

    Benefits

    Servpro of St Charles offers:

    Paid holidays

    Paid vacation

    Bonus and commissions

    Company vehicle provided

    Health insurance

    And more! As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

    We are looking for someone that has a Water Mitigation/Construction Estimating Background in the Insurance industry with great customer service skills. This individual must be a self-starter, effective communicator and proficient with the latest in technology. An individual with Xactimate knowledge (Industry Related Estimating Software) is a must.

    Key Responsibilities

    Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

    Negotiate customer and/or client approval of project scope and estimate

    Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

    Review job site documentation to support the services provided and ensure proper client requirements and billing process

    Maintain written communication with customers, teammates, vendors, and insurance representatives

    Manage production expenses including equipment, vehicles, and other material assets

    Communicate with property owners and insurance adjusters

    Planning, Budgeting, and Team Execution

    Ensure job process and procedures are followed

    Additional Responsibilities:

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Provide priority response to potential customers

    Participate in recruiting, hiring, and training restoration teammates

    Position Requirements

    Valid driver’s license

    High school diploma/GED

    Experience in the Fire and Water Restoration Industry

    Ability to manage several projects at once

    Excellent leadership and communication skills

    Knowledgeable at estimating, job costing, and quality control

    IICRC certifications – WRT and ASD, Master designation a plus

    Xactimate estimating software knowledge a plus

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Ability to successfully complete a background check subject to applicable law

    Xactimate: 1-3 years is a plus

    Water Mitigation/Construction Estimating: 1-3 years is a plus

    Experience in TPA Program work a plus

    Compensation $20.00 - $30.00 per hour

    Each SERVPRO® Franchise is Independently Owned and Operated.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    <p style="font-size: 8pt;"><em>All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.</em></p>