Benefits:
Life Insurance
Dental insurance
Health insurance
Paid time off
Vision insurance
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We are NOW HIRING a Front Desk Coordinator. The right person will have a positive attitude, looks forward to customer and vendor interaction, and has extensive software skills, internet research abilities, and strong communication skills.
SERVPRO Colorado Springs Southeast is an industry-leading water, mold, and large-loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are also one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.
QUALIFICATIONS:
Construction/Restoration and/or property management experience a plus
High energy, ability to meet and greet clients who come into our building, build rapport
Must have previous Front Desk/ Receptionist experience
Comfortable working both alone and in a group setting
Experience answering phones and redirecting calls
Excellent customer service skills
Excellent written and verbal skills
Experience working with Microsoft Office
Must be a strong multi-tasker and be able to prioritize duties
Great organizational skills and ability to implement them in the office
Sales oriented
RESPONSIBILITIES:
Answer all incoming calls and assist the caller or perform warm transfer as needed, take messages, and send follow-up emails
Maintain office supply inventory, take office supply requests for all department heads, take regular inventory of existing supplies each month and create an order for supplies as needed
Coordinate with staff to maintain updated conference room(s) schedule, and ensure the room is cleaned and tidy following the meeting and that all trash is properly disposed of and the room returned to the original configuration
Perform mail distribution in a timely manner each day.
Assist with Job Intake
Ability to track metrics, determine the referral source
Make outbound calls to customers, vendors, or adjusters as needed
Request invoices on approved final estimates and send invoices out to adjusters/customers as required.
Work with Production to Coordinate and schedule FIT testing for all new technicians/crew members
PERKS:
Weekly Pay Schedule
PTO, Sick Pay, Paid Holidays
Medical, Vision, Dental, Life Insurance
Office Coffee, Tea, & Snacks
SERVPRO of Fort Collins is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.