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Front Desk Coordinator

SERVPRO - Fort Collins

Front Desk Coordinator

Fort Collins, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    Life Insurance

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Looking for a career with a company that makes a difference? Apply Today!

    We are NOW HIRING a Front Desk Coordinator. The right person will have a positive attitude, looks forward to customer and vendor interaction, and has extensive software skills, internet research abilities, and strong communication skills.

    SERVPRO Colorado Springs Southeast is an industry-leading water, mold, and large-loss fire restoration company. SERVPRO quickly responds to property damage emergencies ranging from multimillion-dollar disasters to those suffered by individual businesses and homes. We are also one of a select few members of the SERVPRO Global Disaster Recovery Team Program, singling us out as one the largest producers of commercial damage restoration in the country and worldwide.

    QUALIFICATIONS:

    Construction/Restoration and/or property management experience a plus

    High energy, ability to meet and greet clients who come into our building, build rapport

    Must have previous Front Desk/ Receptionist experience

    Comfortable working both alone and in a group setting

    Experience answering phones and redirecting calls

    Excellent customer service skills

    Excellent written and verbal skills

    Experience working with Microsoft Office

    Must be a strong multi-tasker and be able to prioritize duties

    Great organizational skills and ability to implement them in the office

    Sales oriented

    RESPONSIBILITIES:

    Answer all incoming calls and assist the caller or perform warm transfer as needed, take messages, and send follow-up emails

    Maintain office supply inventory, take office supply requests for all department heads, take regular inventory of existing supplies each month and create an order for supplies as needed

    Coordinate with staff to maintain updated conference room(s) schedule, and ensure the room is cleaned and tidy following the meeting and that all trash is properly disposed of and the room returned to the original configuration

    Perform mail distribution in a timely manner each day.

    Assist with Job Intake

    Ability to track metrics, determine the referral source

    Make outbound calls to customers, vendors, or adjusters as needed

    Request invoices on approved final estimates and send invoices out to adjusters/customers as required.

    Work with Production to Coordinate and schedule FIT testing for all new technicians/crew members

    PERKS:

    Weekly Pay Schedule

    PTO, Sick Pay, Paid Holidays

    Medical, Vision, Dental, Life Insurance

    Office Coffee, Tea, & Snacks

    SERVPRO of Fort Collins is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.