SERVPRO of Central Buffalo, NY is hiring an Administrative Assistant/Job File Coordinator!

Benefits

SERVPRO offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As an Administrative Assistant/Job File Coordinator, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, Job Monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup, filing, and creating reports while generally being a helpful and positive presence in the workplace.

Key Responsibilities

Perform fundamental daily administrative tasks to assist the office team

Coordinate crew and job scheduling

Perform detailed and accurate data entry

Monitor job file status and audits

Maintain job file WIPs

Review and Validate initial field documentation

Create preliminary estimate

Complete and review job file documentation for final upload and the audit

Perform job close-out

Assist other departments, as needed

Qualifications:

2+ year(s) of administrative or office-related experience and business experience

Experience in the commercial cleaning and restoration or insurance/service industry is desired

Experience with writing estimates, job file processes, and quality assurance, a plus

Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)

Ability to learn new software, including Xactimate and proprietary software

Minimum of HSD/GED, Associates/bachelor’s degree preferred

Ability to successfully complete a background check subject to applicable law

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.