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General Manager

SERVPRO Team Friermuth

General Manager

Puyallup, WA
Full Time
Paid
  • Responsibilities

    Do you want to be a leader in a great company?

    Then don’t miss your chance to join our Franchise as a new General Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    SERVPRO Team Friermuth is adding a General Manager to our team!

    Job Description: Ensure annual divisional initiatives that align with company initiatives are completed. Ensure a quality team of properly trained employees produce jobs completed according to SERVPRO® Franchise procedures and processes. Supervise, monitor, and communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues.

    Benefits:

    Dental insurance- Available day 1

    Health insurance- Available day 1, with 5 different plans to select from

    Vision insurance- Available day 1

    401(k) after 1 year with 4% employer match

    6 paid holidays throughout the calendar year after 90 days

    Paid sick leave

    1 week paid vacation time

    Employee referral program

    Career path planning and training

    Base + Commission: This position offers a base salary plus a commission structure of 1-5% of net sale profits on projects managed. Salary range listed refers only to the base salary portion of pay package

    Key Responsibilities

    Ability to manage and monitor multiple operational divisions

    Create and maintain annual business plans and goals

    Develop annual company budget, including projected revenue, projected expenses, and desired profit margin

    Lead a team of managers as they respond to and manage restoration and construction projects

    Ensure clear communication between customer and client to achieve the highest satisfaction possible

    Ensure job processes and procedures are followed, including safety training and guidelines

    Oversee and assist with human resources and training functions, including recruiting, hiring, training, and development of managers and staff, as necessary

    Position Requirements

    High school diploma/GED; Associates and/or Bachelors degree preferred

    Effective written and oral communication

    Working knowledge of Microsoft Outlook, Excel, Word, and Xactimate estimating software

    5+ years of General Management experience

    5 years of restoration industry experience preferred

    Experience in building a strong team with tangible leadership skills

    Strong process and results driven attitude

    Ability to multitask and to remain detail orientated

    Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

    Skills/Physical Demands/Competencies

    Ability to execute physical requirements as needed such as carrying some equipment, climb ladders, and be mobile in tight spaces

    Ability to push/pull/lift/carry objects as necessary

    Ability to work with/around cleaning agents as necessary

    Each SERVPRO® Franchise is Independently Owned and Operated.

    SERVPRO Team Friermuth supports and hires our military veterans and spouses!

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.