Do you love working with people and being part of a winning team?

Then don’t miss your chance to join our Franchise as a new Marketing Support Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Set-up, manage, and participate in Franchise marketing and community involvement events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.

Responsibilities:

Provide sales route administration and database management

Assist with Emergency Ready Program (ERP) file completion and database management

Provide marketing administration including referral source follow-up

Maintain Franchise web and social media sites

Conduct Center of Influence (COI), facility and key accounts research

Maintain key account target list and provide research

Provide brand and marketing coordination, including advertisement placement and tracking

Provide newsletters and e-blast coordination

Coordinate all public relations programs and events

Meet crucial deadlines

Maintain sales materials along with office supplies

Assist with Human Resources

Assist with Accounts Receivable

Act as a customer service liaison for office and production departments

Qualifications:

2+ years experience with sales and marketing support

Superb customer service, administrative, and verbal and written communication skills

Experience in the commercial cleaning and restoration or insurance industry is desired

Working knowledge of current business software technologies is required

Ability to remain calm and professional during tense or stressful situations

Excellent organizational skills and strong attention to detail

Very self-motivated and goal-oriented

Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.