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Cleaning Crew Supervisor Fast Track Program

SERVPRO of Howard County

Cleaning Crew Supervisor Fast Track Program

Elkridge, MD
Full Time
Paid
  • Responsibilities

    Do you love helping people through difficult situations?

    Want a path to a career? If you have leadership skills and want to learn, the Fast Track to Supervisor program is for you. Begin as an Apprentice and SERVPRO provides you with on the job training to grow into a management role.

    In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    Perform cleaning services as assigned, following SERVPRO® production guidelines. Services include cleaning homes and businesses. Types of cleaning include dust and debris in homes, cleaning contents that have been damaged from fire, water, or other substances. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed.

    Responsibilities:

    Treating clients with empathy, demonstrating customer service skills that make happy clients.

    Being a team player and leading by example. Sharing in the work, learning, fun, and cleaning!

    Multi-tasking, demonstrating ability and willingness to coordinate activities for your assigned jobs and crews.

    Preparing for daily jobs, loading vehicles, cleaning equipment, setting up staging areas for cleaning.

    Maintaining a clean and organized workplace and leave every job site with a clean and orderly appearance

    Ensuring clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)

    Understanding and following safety guidelines on the job site, in the office, and while traveling

    Qualifications:

    Having a contagious smile and positive spirit

    Being detail oriented

    A desire for a career, this is not just a "job"

    Ability to take photos and type into electronic devices

    Valid Driver's License

    Excellent communication skills

    Experience in cleaning preferred

    High school diploma/GED

    Ability to successfully complete a background check subject to applicable law

    Physical and Work Environment Requirements:

    Exposure to chemicals--Wearing required protective equipment such as respirator, masks, gloves, etc.

    Physically demanding jobs--Walking, kneeling, bending and standing for long periods of time.

    Ability to carry 0-20 pounds of equipment into buildings and up/down stairwells.

    Driving company vehicles

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.