Administrative Assistant full/part time

SERVPRO of Berrien County

Administrative Assistant full/part time

Benton Harbor, MI
Full Time
Paid
  • Responsibilities

    SERVPRO Administrative Assistant full-part time

    Do you love helping people through difficult situations?

    Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

    We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

    Primary Responsibilities

    Complete internal job file quality reviews

    Prepare estimates and billing invoices

    Coordinate crew and job scheduling

    Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll

    Assist in employment recruiting activities

    Office administrative duties such as preparing email and written correspondence

    Perform detailed and accurate data entry

    Assist other departments, as needed

    Position Requirements

    2+ year(s) of administrative or office-related experience

    Experience with billing, quality assurance, and scheduling a plus

    Experience in service industry environment a plus

    Possess polite, confident, and excellent customer service skills, including listening and questioning skills

    Excellent organizational skills and strong attention to detail

    Capability to work in a fast-paced, team-oriented office environment

    Proficient in Microsoft Office (i.e., Outlook, Word, Excel)

    Ability to learn new software, including Xactimate® and proprietary software

    Minimum of HSD/GED

    Able to successfully complete a background check subject to applicable law

    Hours

    40 hours/week, flexible to work overtime when required

    Vary between 7 a.m. and 7 p.m.

    Pay Rate

    Competitive pay based on experience

    SERVPRO is an EOE M/F/D/V employer

    Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.