Administrative Claims Coordinator
Administrative Claims Coordinator
Do you love helping people through difficult situations? Would you like to learn how to assist a property owner through a disaster?
Then, don’t miss your chance to join our Servpro team located in Stateline, NV as a new Admin Claims Coordinator In this position you will be making a difference each and every day as you help our customers through the restoration process for their damaged homes and businesses. We work everyday towards the goal of helping make fire and water damage “Like it never even happened”!
We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker, with a knowledge of construction and estimating. Experience in Xactimate estimating is a +++. Our Coordinator will work as a liaison for the customer to identify project requirements and specifications. The Admin Claims Coordinator will administer and organize insurance claim job files and support our customers and insurance adjuster.
If you are self-motivated, organized and have superb interpersonal skills, you could thrive in this environment. Our idea of the ultimate candidate is one who is proactive, experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!
As a valued SERVPRO® employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Learn to create estimates using Xactimate
Monitor and communicate to ensure client requirements are followed up on
Daily job file coordination between the production team and customer
Update and complete job file co-ordination
Communicate with customers on job progress
Follow up with adjusters for approvals
Office Admin Duties - Answering Phones, Collection Calls, All Basic Office Duties as assigned
Experience/Skills
2+ year(s) insurance claims or administrative experience
Proficiency writing estimates, Xactimate knowledge a plus
Experience in service industry environment a plus
Outstanding written and verbal communication skills
Successful at working in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software, including Xactimate® and proprietary software
Minimum of HSD/GED preferred
Ability to successfully complete a background check subject to applicable law
Hours
40 hours/week, flexible to work overtime when required
Vary between 7 a.m. and 7 p.m.
Benefits
Health Insurance offered after 60 days3 Personal Time Off Days after 60 days7 annual paid holidays after 60 days1 week's vacation after 1 year2 week's vacation after 2 years
Pay Rate
Competitive pay based on experience.
Servpro is an EOE M/F/D/V employer
Each SERVPRO® Franchise is Independently Owned and Operated
<p style="font-size: 8pt;"><em>All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.</em></p>