Do you enjoy working with people and educating them?Then don’t miss your chance to join Servpro of Crowley as a Business Development Representative. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!Servpro of Crowley is seeking an individual who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn, grow, increased responsibility and pay.

Job Description: The Sales position will not be a "sit behind the desk job". It will be a position of going out into the community and create new and strengthen existing relationships with potential commercial clients, property managers and owners. Promote and sell Franchise services in an assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials provided by SERVPRO® including the Emergency Ready Plan and other items to differentiate between SERVPRO® services and the competition. Use this differentiation to convince clients to use SERVPRO® services in the future.

Responsibilities:

Become extremely familiar with the services that SERVPRO can offer potential clients, so they are comfortable with using SERVPRO when needed

Be in the field contacting potential customers with Loss potential

Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments and maintaining assigned contact lists

Participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses

Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation

Conduct objective-to-objective daily marketing contacts

Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world

Compile and maintain a center of influence (COI) information data base and identify “Target 25” (Top 25 contacts to develop into clients)

Provide and communicate clear and accurate pretesting, scoping of services, and job estimates

Monitor and follow up on all assigned jobs, ensuring customer needs have been met.

Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals

Increase sales territory revenue by consistently achieving sales territory goals

Qualifications:

2+ years, door-to-door, face-to-face sales, marketing, or customer service experience, (not tele-marketing or behind the desk marketing) with demonstrated history of sales ability and growth

Experience with sales and marketing within the service sector

Successfully complete a background check subject to applicable laws

Have a valid state driver’s license with a clean record for the past 3 years

Be able to pass a supervised drug test

Effective oral and written communication

Superb sales, customer service, administrative, verbal, and written communication skills

Strong business and financial background and process-and-results-driven attitude

Working knowledge of current business software technologies is required

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Bachelor’s degree in marketing or business or equivalent experience

Ability to meet people in new or difficult situations and build rapport

Experience with professional sales or marketing associations, a plus

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.