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Restoration Supervisor

SERVPRO of Elgin/Northwest Kane County

Restoration Supervisor

Elgin, IL
Full Time
Paid
  • Responsibilities

    FT, Mon-Fri, 8am-5pm, Pay based on Experience. Paid Vacation, Paid Holidays, Medical, Paid Training, Company Vehicle and Uniforms. Oncall Rotation with Show-up Tiered Stipend. Great Team Environment. We train and promote advancement from within.Restoration Supervisor

    Do you love helping people through difficult situations? Have you worked as a Restoration Technician at other companies but were not given the training or responsibility to help your career progress? Then, don’t miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

    The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the crew chief demonstrates to customers and clients the company’s Here to Help® commitment. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications

    In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”

    Primary Responsibilities

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Communicate clear expectations to restoration technicians and supervise their activities

    Coordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position

    Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.

    Document a detailed and accurate job file to support the services provided

    Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

    Position Requirements

    Effective written and oral communication with basic math and computer skills needed

    Experience in cleaning/restoration preferred

    High school diploma/GED

    IICRC certifications preferred

    Valid driver’s license

    Ability to learn and apply drying principles and monitor facilities to ensure all environments are properly dried.

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

    Ability to sit/stand/walk for prolonged periods of time

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning products/chemicals

    Ability to travel locally and out of state when necessary

    Ability to successfully complete a background check subject to applicable law

    Pay Rate

    Starts at $( 17 - 24/hr )/hour based on experience, with the probability of overtime pay, on-call bonus, a signing bonus with increases based on merit.

    All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

    Each SERVPRO® Franchise is Independently Owned and Operated. Revised02.2021

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.