Primary Roles and Responsibilities

1. Bookkeeping a. Maintain accurate records in QuickBooks® Online b. Create financial reports and perform analysis c. Monitor and maintain inventory, fixed assets, and business resume d. Maintain tax, insurance, and compliance requirements e. Maintain vendors, resources, and subcontractors f. Processing payroll with QuickBooks® Premium Payroll

2. Cash Management a. Complete accounts payable activities b. Complete accounts receivable activities c. Maintain petty cash fund d. Prepare and maintain cash management reports

3. Human Resource Administration a. Coordinate and administer payroll and benefits b. Provide HR administrative support c. Complete and document HR compliance d. Provide employee on-boarding to ensure smooth transitions

4. Technology Administration a. Work with our I/T service provider as needed for them to maintain our systems b. Perform technology backups c. Perform technology setup, protection, and tracking d. Gather and coordinate hardware and software requirements e. Maintain relationships with technology vendors

Necessary Experience and Skill Set • A minimum two years of business experience • Working knowledge of current business software technologies • Superb customer service, administrative, and verbal and written communication skills • 3+ year(s) of experience with QuickBooks Pro® Online(most recent versions) • 2+ years of experience with collection activities • Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times • Polite, confident, and excellent customer service skills, including listening and questioning skills • Excellent organizational skills and strong attention to detail • Very self-motivated and goal-oriented • Ability to multi-task • Capability to work in a fast-paced, team-oriented office environment • Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) • Ability to learn new software, including Xactimate® and proprietary software • Experience in the commercial cleaning and restoration or insurance industry is desired • Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.