Locally owned and operated leading disaster cleanup and restoration company is seeking an experienced Restoration Superintendent for a high volume cleanup and restoration business.

Benefits

We offer:

Competitive compensation

Career progression

Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Superintendent demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Job Description:

Manage and complete jobs according to project work order. Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers.

Responsibilities:

Explain processes and answer customer questions, as needed

Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met

Communicate clear expectations to Production Technicians and supervise their activities

Perform production processes as scheduled and ensure quality control

Resolve problems quickly as they arise

Manage job file documentation to ensure complete and accurate project details

Manage assets by protecting and using equipment and materials properly

Clean and maintain vehicles, equipment, warehouse, and office areas

** Must be able to successfully complete a background check subject to applicable law ** Must have a valid driver's license

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.