We offer:

Salary PLUS commission

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

In this position, you will be making a difference for people each and every day! When customers are having their worst day, you can be their hero. Locally owned and operated leading disaster cleanup and restoration company in business in Rhode Island for over 32 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing mobile devices and proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors, and insurance representatives

Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license

At least 1 year of management and/or supervisory experience

At least 3 years of industry experience

IICRC certifications are preferred but not required

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.