SERVPRO Team Shaw

SERVPRO Team Shaw is the largest SERVPRO in Texas and has grown from one location in 2019 to over twenty five locations over four markets today. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning to Reconstruction.

If you have a sense of urgency, and want to grow with a company that has seen 10x growth over the last 3 years, look no further and apply today!

Role Overview: We seek a dynamic and experienced Learning Design / Training Manager to spearhead our training initiatives. This role is pivotal in developing and delivering effective training programs, enhancing the learning experience for all employees, and ensuring a smooth onboarding process.

Key Responsibilities:

Initial Onboarding and Orientation: Deliver engaging onboarding training decks and conduct comprehensive tours of office and warehouse spaces to new employees.

Training Coordination: Collaborate closely with various departments and managers to coordinate department-specific training. Ensure all training activities are aligned with organizational goals and standards.

Collaboration with HR: Work in tandem with the HR team to streamline onboarding processes, including coordination of start dates and other logistical aspects.

Learning Management System (LMS) Utilization: Utilize the LMS effectively to design and implement learning journeys tailored to the needs of different departments. Ensure content is engaging, up-to-date, and accessible.

Continuous Learning and Development: Develop and maintain ongoing training and professional development programs for all levels of staff.

Training Evaluation: Regularly assess and report on the effectiveness of training programs, utilizing feedback to make continuous improvements.

Stay Updated: Keep abreast of the latest trends and best practices in training and development to bring innovative ideas and methods to our training programs.

Qualifications:

Bachelor’s degree

Proven experience in training and development, particularly in designing and delivering training programs.

Experience with learning management systems and e-learning platforms preferred.

Strong organizational, leadership, and communication skills.

Ability to work collaboratively across various departments and with different levels of management.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.