Summary

The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description assumes that the Construction Manager has the support of a Construction Superintendent performing all construction field activities.

Key Responsibilities

Be responsible for customer service and management of the customer experience

Compile and resolve punch list items

Perform final walk-through with customer

Secure a signed Certificate of Completion and Certificate of Satisfaction from customer

Manage all warranty activities

Evaluate and sell projects

Educate customers on construction process

Identify and document project scope of work

Create and Review estimates

Obtain customer and client agreement on scope and estimate

Review budgets

Ensure proper permits are acquired

Create project schedule and timeline

Identify and qualify subcontractors and resource providers

Negotiate terms and set expectations

Plan, organize, and manage crews and subcontractors

Schedule all subcontractors and material suppliers

Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work

Education and Experience Requirements

High school diploma/GED

Project Management Professional (PMP) certification preferred

Previous construction management experience

Superb customer service track record

Effective written and oral communication

Basic computer skills including Word and Excel.

Experience in restoration preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day

Frequent driving and sitting

Occasionally climbing ladders

Occasionally exposed to extreme conditions such as heat

Benefits

Competitive salary

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee Assistance Program

Company vehicle

Ongoing training and development

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.