SERVPRO of Salem/Peabody/Marblehead is hiring a Restoration Project Manager!

This position is located in Hooksett, NH

Benefits

$90,000.00 to $120,000.00

Performance Bonuses

100% company paid Health Insurance

Company vehicle

Paid Holidays

Paid Time Off

401k with Company Match

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors and insurance representatives

Manage production expenses including equipment, vehicles and other material assets

Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times

Participate in recruiting, hiring and training production teammates

Position Requirements

Effective written and oral communication with intermediate math and computer skills

Experience in cleaning/restoration preferred

High school diploma/GED

IICRC certifications preferred, Xactimate® experience a PLUS!

Valid drivers license required

Ability to travel locally and out of state when necessary

Ability to successfully complete a background check subject to applicable law

Company Information SERVPRO of Salem/Peabody/Marblehead is a family-owned and operated franchise that has been restoring homes and businesses in the Boston area for over 30 years. We have experienced tremendous growth and are one of SERVPRO's "Top 100" franchises!

We believe that people are the heart of our business and are committed to building one of the best places to work--anywhere! To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values daily.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.