Construction Manager
Summary
The Construction Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, and resource providers involved in construction services.
Primary Roles and Responsibilities
a. Be responsible for customer service and management of the customer experience.
b. Compile and resolve punch list items.
c. Perform final walk-through with customer.
d. Secure a signed Certificate of Completion and Certificate of Satisfaction from customer.
e. Manage all warranty activities 2. Project Initiation
a. Evaluate and sell projects.
b. Educate customers on construction process.
a. Identify and document project scope of work.
b. Create and Review estimates.
c. Obtain customer and client agreement on scope and estimate.
d. Review budgets.
e. Ensure proper permits are acquired
a. Create project schedule and timeline.
b. Identify and qualify subcontractors and resource providers.
c. Negotiate terms and set expectations.
d. Plan, organize, and manage crews and subcontractors.
e. Schedule all subcontractors and material suppliers.
f. Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work.
a. Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent
Necessary Experience and Skill Set
· Previous construction management experience
· Superb customer service track record
Effective written and oral communication
Intermediate math skills
Experience in restoration and/or construction preferred
Formal Education/Training
High school diploma/GED
Project Management Professional (PMP) certification preferred
Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.