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Restoration Supervisor

SERVPRO of New Hyde Park/Mineola/Ozone Park/Jamaica Bay

Restoration Supervisor

Ozone Park, NY
Full Time
Paid
  • Responsibilities

    SERVPRO of New Hyde Park/Mineola/Ozone Park/Jamaica Bay is hiring a Restoration Supervisor!

    Benefits

    SERVPRO of New Hyde Park/Mineola/Ozone Park/Jamaica Bay offers:

    Company Vehicle

    Company uniform

    PTO and Paid Holidays

    Professional development

    As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

    Key Responsibilities

    Coordinate and perform production processes as scheduled and ensure quality control

    Manage the customer and client experience and overall customer satisfaction tracked with online reviews

    Communicate clear expectations to restoration technicians and supervise their activities

    Document a detailed and accurate job file to support the services provided

    Manage labor and consumable item usage on assigned projects

    Communicate with restoration project manager and office staff on project progress and issues

    Additional Responsibilities:

    Communicate and follow all OSHA guidelines for job safety

    Manage assets by protecting and using equipment and materials properly

    Coach and train restoration technicians

    Position Requirements

    At least 1 year of experience in cleaning, restoration, or construction

    IICRC certification a plus, not required

    Skills/Physical Demands/Competencies

    Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

    Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)

    Ability to repetitively push/pull/lift/carry objects

    Ability to work with/around cleaning agents

    Ability to successfully complete a background check subject to applicable law

    <p style="font-size: 8pt;"><em>All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.</em></p>