Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Vision insurance

Wellness resources

Benefits

SERVPRO of North Bethesda/Aspen Hill/Rossmoor offers:

Competitive compensation - $90,000 - 110,000 annually, promotion based on performance after 1 year of employment, and bonuses for referring new work

Superior benefits - 401K with company matching, company vehicle, sick leave, vacation leave, paid holidays

Career progression - growth within the management chain and quarterly performance reviews

Professional development - paid and on-the-job training

Health, Life, Vision and Dental available!

And more! As the Restoration Operations Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software

Negotiate customer and/or client approval of project scope and estimate

Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors

Review job site documentation to support the services provided and ensure proper client requirements and billing process

Maintain written communication with customers, teammates, vendors, and insurance representatives

Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviews

Provide priority response to potential customers

Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license

High school diploma/GED; Associate degree or Bachelor’s degree preferred

At least 3 year of management and/or supervisory experience

At least 5 years of industry experience

IICRC certification preferred.

Xactimate software experience

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.