SERVPRO of North Clackamas/Happy Valley is hiring a Restoration Supervisor!

Benefits

SERVPRO of North Clackamas/Happy Valley offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Primary Responsibilities:

Facilitate a positive customer experience and ensure customer satisfaction of services.

Inspect assigned losses and determine a scope of work

Communicate clear expectations to Restoration Technicians and supervise their activities.

Coordinate and perform restoration processes as scheduled and ensure quality control.

Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

Follow and oversee safe work practices and adherence to safety and risk management guidelines.

Document a detailed and accurate job file to support the services provided.

Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

Oversee training of Restoration Technicians.

Communicate with the Restoration Manager and office staff on project progress and issues.

Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.

Oversee facility and grounds maintenance, as assigned.

Continue development of restoration expertise in services, cleaning products, and equipment through self paced and on the job training.

Other tasks/duties as required by the employer.

Education and Experience Requirements:

High school diploma/GED

IICRC certifications preferred

Minimum 1 year of experience in cleaning, restoration, or construction.

Experience in a supervisor role preferred

Effective written and oral communication skills

Physical and Work Environment Requirements:

Regularly lifting 50 pounds independently, occasionally lifting up to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, working at ceiling heights, working in tight spaces (i.e. crawl spaces, attics), repetitive pushing/pulling/lifting/carrying objects, working with and around chemicals, and working overhead.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and job sites may be loud. The employee will be required to occasionally wear a respirator for their safety.

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.