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Brand Ambassador / Sales & Marketing Representative

SERVPRO of Orange County/South Durham/Meridian

Brand Ambassador / Sales & Marketing Representative

Durham, NC
Full Time
Paid
  • Responsibilities

    Do you love working with people and educating them?

    Then, don’t miss your chance to join our Franchise as our new Business Development Representative. In this position, you will be making a difference every day. We are currently seeking an individual who is highly motivated, reliable, comfortable meeting new people, enjoys a challenge, and has excellent communication skills, both written and verbal. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, positive, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect SERVPRO® hero! ‍

    What You’ll Do:

    Promote franchise services in assigned territory through networking, which results in meeting or exceeding assigned sales goals. Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers. Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits. Monday – Friday 8-5 with occasional after hours for marketing events and rotational on-call schedule.

    Your Responsibilities:

    Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses

    Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation

    Conduct objective-to-objective daily marketing contacts

    Build customer relationships through networking and support

    Compile and maintain center of influence (COI) information and identify key targets

    Provide and communicate clear and accurate pretesting, scoping of services, and job estimates

    Monitor and follow up on all jobs within territory, ensuring customer needs are met

    Provide President and Business Development Manager with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals

    Increase sales territory revenue by consistently achieving sales territory goals

    Assist with Marketing Event Coordination

    Your Qualifications:

    2+ years of progressively responsible business-to-business sales experience preferred

    Experience with sales and marketing within the service sector

    Proficient in Microsoft Office and ability to learn new digital programs/Apps

    Superb sales, customer service, administrative, verbal, and written communication skills

    Strong business and financial background and process-and-results-driven attitude

    Bachelor’s degree in marketing, business, or equivalent experience desired

    Ability to successfully complete a background check subject to applicable law

    What We Promise:

    Our new Business Development Representative will receive a complete and individualized hands-on training in each division of our company. Trained, highly motivated, proactive representatives are invaluable. As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    What we offer:

    Paid medical and dental benefits

    Paid vacation

    Paid holidays

    Paid personal time

    Paid volunteer time

    Paid sick leave

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.