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Contents Pack/Mover

SERVPRO of Santa Ana North/Santa Ana South

Contents Pack/Mover

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Do you love helping people through difficult situations?

    Then don’t miss your chance to join our Franchise as a new Contents Pack/Mover. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

    Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

    As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

    Job Description:

    As a Transportation Specialist, you will assist with moving, packing, wrapping, inventory and transport of household goods in a professional manner. You are able to work collaboratively within an assigned team to deliver a positive and successful relocation and ensures a positive customer experience.

    Responsibilities:

    Assist with the pick-up (loading), transportation, and delivery (unloading and placement) of household goods/equipment in accordance with established standards and procedures

    Pack, unpack and wrap/unwrap household goods items per customer specifications

    Ensure no items are damaged while transporting

    Handle customer requests

    Work with other team members to ensure satisfaction and contact compliance

    Responsible for proper use of all company equipment, packing materials, and proper treatment of company vehicles while in transit, at a customer site, return to facility or while visiting other facilities for delivery, pickup, etc

    Display professional conduct, courtesy and manners when entering and performing work in the customer’s home. Remain respectful of their property and professional spaces.

    Qualifications:

    Demonstrated history, with references, of moving and contents handling expertise

    Proper loading/packing and contents protection experience is a plus

    Excellent customer service skills and the professional, careful handling of our customer’s furniture

    Willingness and ability to complete a driving record and background check

    Must be able to handle physical demands of routinely lifting and moving heavy items by hand or with the assistance of material handling equipment (hand truck or dolly)

    Must be capable of lifting 50+ pounds

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.