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Construction Operations Manager / Department Head

SERVPRO of South Bend, NE/W. St. Joseph County

Construction Operations Manager / Department Head

Mishawaka, IN
Full Time
Paid
  • Responsibilities

    Are you looking for a full-time position that offers good pay, consistent hours, and a package of benefits that includes immediate earned vacation, personal time off, optional dental and vision insurance, paid holidays and a 401k match?Do you love helping people through difficult situations?

    Then don’t miss your chance to join our Servpro Franchise as a new Construction Operations Manager with our rapidly growing team.

    The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.

    Primary Roles and Responsibilities

    1. Customer and Client Satisfaction

    a. Oversee and ensure customer and client satisfaction.

    1. Division Management

    a. Monitor volume of work.

    b. Develop departmental budgets for General Manager or Owner approval.

    c. Assist in finding and vetting subcontractors.

    d. Manage all aspects of construction division.

    1. Operations Management

    a. Manage daily operations of construction team.

    b. Validate potential construction leads.

    c. Assign leads/projects to construction managers and superintendents.

    d. Ensure construction team follows proper work process.

    e. Review and evaluate estimates created by construction managers.

    f. Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.).

    g. Assist Construction managers with budgeting and bidding.

    1. Communication Management

    a. Conduct weekly Work-in-Progress meetings with construction team.

    b. Ensure two-way communication with the mitigation division.

    1. Team Management

    a. Manage individual team members who work together to process construction projects.

    b. Train construction team members.

    c. Conduct periodic performance reviews with individual construction team members.

    d. Ensure employee compliance with all company policies.

    1. General

    a. Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Manager.

    <p style="font-size: 8pt;"><em>All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.</em></p>