Restoration Production Manager
Benefits:
401(k)
401(k) matching
Company car
Competitive salary
Dental insurance
Health insurance
Paid time off
Benefits: Fully Paid Health, Dental, Vision 401K Profit Sharing Career Progression Professional Development Company Vehicle
Summary: The Restoration Production Manager oversees all aspects of assigned restoration projects and assigned restoration crews. Their responsibilities are centered around customer satisfaction, revenue growth, management development and staff development. The Restoration Production Manager is also a first responder on Emergency fire and water property loss situations and has a secondary position of understanding , organizing and directing on site activities.
As the Restoration Production Manager, you will oversee all aspects of assigned restoration. This front-line will lead their team to operational excellence:
Ensure an accurate scope of work for projects utilizing computer hardware and proprietary software
Negotiate customer and / or client approval of project scope and estimate
Schedule , coordinate and oversee crews and resources to provide services on active projects to include subcontractors
Review job sites documentation to support the services provided and ensure proper client requirements and billing process
Primary Responsibilities:
Job Site Training/ Safety Training
Ensure an accurate scope of work for all projects
Commercial Job Management
Monitoring Job Sites
Job Profitability ( job costing/balance profitability )
Drybook ( Proprietary Software)
Job Scheduling
Commercial Job Compliance
Sub-contractor Management-schedule/include
Coordinate with Office Manager
Project Scope of Work
Review Estimate for Accuracy
Assist with Hiring
Priority Responder to all emergency calls
Manage the Customer Experience and Overall Customer Satisfaction
Manage Equipment and Materials
Sub Contractors: Manage and communicate scope of work with specialty sub-contactors, : Electronics Restoration, Dry Cleaners, Document Restoration, Rental Equipment, GC for Board up, Tarping & Temp Structures, Electrician (Temp power)
Sub Contractor Paperwork: Certificates of Insurances ( COI) , Sub contractor agreement, W-9
Education and Experience Requirements:
High School Diploma/GED required , Associates or Bachelors degree strongly preferred.
Industry Certifications preferred
Minimum 3 years of experience in operations
Minimum 1 year management experience
Strong interpersonal skills, leadership skills, and management skills
Effective written and oral communication skills
Physical and Work Environment Requirements: This is a management position occasionally working in an office environment : however, frequent field visits and field management will require jobsite activities. . Occasional jobsite activities may involve lifting 50 pounds independently, occasionally lifting 100 pounds with assistance, walking and standing for long periods of time, driving, sitting climbing ladders, utilizing scaffolding or lifts , pushing/pulling/lifting/ carrying objects, working around chemicals, and working overhead.
While performing occasional jobsite duties, the employee may be exposed to fumes or airborne particles. the employee is occasionally exposed toa Varity of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites manty be loud. The employee will be required to occasionally wear a respirator for their safety
Normal Working Hours, Additional Working Hours and Travel Requirements: This is a full-time position working 7:00am-5:00pm Monday - Friday, 45 Hours per week. This position frequently requires long hours ( Beyond 8 hours a day) , including evenings, weekends and on call hours as needed. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Salary will be bases on experience .
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.