Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Project Scheduler. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent customer service skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Receive and dispatch lead calls and job referrals

Perform detailed and accurate data entry, including analyzing dispatch reports

Coordinate crew and job scheduling

Receive general phone calls and greet visitors

Perform general administration duties

Assist other departments, as needed

Position Requirements

2+ year(s) of administrative or office-related experience

Customer service experience, quality assurance, and scheduling a plus

Experience in service industry environment a plus

Excellent organizational skills and strong attention to detail

Capability to work in a fast-paced, team-oriented office environment

Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate® and proprietary software

Minimum of HSD/GED preferred

Ability to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required

Vary between 7 a.m. and 7 p.m.

Pay Rate

Competitive pay based on experience.

SERVPRO of South Redlands/Yucaipa is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated

<p style="font-size: 8pt;"><em>All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.</em></p>