Do you love working with people and educating them?
Then don’t miss your chance to join our Franchise as a new Emergency Responder. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! . When a disaster happens after hours or on the weekends you would be there to assist the customer with walking the site , initial paperwork and signing the job and assigning a crew to follow up.
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Job Description:
Promote and sell franchise services to disaster victims.
Responsibilities:
Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
Build commercial and residential customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
Compile and maintain commercial center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
Monitor and follow up on all assigned jobs, ensuring customer needs are met
Monitor loss activity and priority responding to generate work from these opportunities
Attend, coordinate, and promote marketing, networking, and continuing education events
Conduct objective-to-objective daily marketing contacts
Provide owners and marketing managers with one-on-one meetings (closing appointments) with commercial COIs to encourage SERVPRO® referrals
Increase sales territory revenue by consistently achieving sales territory goals
Qualifications:
A minimum 2+ years of progressively responsible business-to-business sales experience
Experience with commercial sales and marketing within the service sector
Superb sales, customer service, administrative, verbal, and written communication skills
Strong business and financial background and process-and-results-driven attitude
Experience in the commercial cleaning and restoration or insurance industry is desired
Working knowledge of current business software technologies is required
Bachelor’s degree in marketing or business or equivalent experience
Ability to successfully complete a background check subject to applicable law
Ability to work from 5 pm to 8 am and on the weekends on call.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.