Benefits

SERVPRO of Southwest Portland offers:

­Competitive compensation

­Superior benefits

­Career progression

Professional development

And more!

The Department Head is responsible for the day-to-day operations of their department, as well as long-term planning and strategy. They work closely with other department heads to ensure the smooth running of the company as a whole. They are also responsible for motivating and managing their team, and ensuring that targets are met.

Department Head Job Responsibilities

Manage and oversee the daily operations of the department.

Set goals and objectives for the department and ensure they are met.

Develop and implement strategies to improve departmental efficiency.

Supervise and motivate department staff, resolve conflicts and performance issues as needed.

Prepare reports on departmental activity and submit to upper management.

Monitor budget for the department and develop costsaving initiatives where necessary

Objectives

To develop and implement departmental goals, objectives, policies, and procedures in alignment with the company’s strategic plan

To oversee the daily operations of the department and ensure that all activities are carried out in a smooth and efficient manner

To monitor departmental performance and take corrective action where necessary to improve productivity and achieve desired results

To develop and manage the departmental budget

To liaise with other departments within the company to ensure effective communication and cooperation

To represent the department at various meetings and forums as required

To provide leadership and guidance to departmental staff

Department Head Job Skills & Qualifications Needed

Requires a bachelor's degree in a relevant field, along with several years of experience leading and managing a team. Must be able to effectively communicate with other members of senior management and have strong problem solving skills.

Must have 3-5 years tenure minimum.

Must have Emergency Service related experience

Valid Driver’s License

5+ years of management experience

At least 3-5 year of restoration industry experience

IICRC certifications

Experience in building a strong team with tangible leadership skills

Strong process and results driven attitude

Ability to multitask and to remain detail orientated

Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)

Ability to repetitively push/pull/lift/carry objects

Ability to work with/around cleaning agents

Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.