Job Description

SUMMARY

Our TELLERS or "Financial Service Consultants" handle all in-person requests from our members including transaction processing, account updates, new account openings, and cross-selling the appropriate credit union products and services, while consistently meeting the service standards established by the Credit Union.

RESPONSIBILITIES

• Maintains the Credit Union’s tradition of excellence by taking ownership of member issues, seeking solutions first and being accountable
• Open various types of accounts including checking, savings, CD’s and IRAs
• Operate assigned cash can and teller’s sub-vault within established guidelines
• Create temporary checks for members as required
• Assist members with debit card re-pinning and ATM machine usage
• Act as vault teller as required
• Maintain a thorough knowledge of all Credit Union products and services
• Complete training programs in accordance with your personal development plan
• Contribute to a team environment by showing respect and support for each other, practicing positive and respectful workplace communication techniques, and by living up to your commitments

REQUIREMENTS

• High school diploma or GED plus at least 1 year of related experience
• Ability to effectively multi-task
• Ability to calculate figures and amounts
• Experience with MS Windows and MS Office
• Must be available for __ SATURDAY SHIFT
• Cash handling experience in a bank or financial institution is preferred

The roles we have open is for the following branch:

CALIFORNIA BRANCH- 3201 CALIFORNIA ST. SAN FRANCISCO CA

OUR BENEFITS

We have a competitive compensation and benefits package, but the true reward of working for SF Fire Credit Union goes beyond what you’ll see on a pay-stub. We genuinely care our employees and we strive to invest in their professional and personal growth. We’re a relatively small organization at about 200 employees, so you can see the impact of your efforts and the value your contributions bring to our members and fellow employees.

• 401(k) and Employer Match
• Health, Vision, and Dental Insurance
• Annual Incentive/Bonus Program
• Tuition Reimbursement Program
• 10 Paid Holidays + Competitive PTO package
• Home & Consumer Loan Program (Discounted Rates)
• Professional development and training programs
• On-demand personal coaching resource
• Wellness Program (Discounted Gym Membership)

SF Fire Credit Union has a long history of meeting the financial services needs of firefighters, as well as those who live in the communities which they serve and protect. We’re proud of these roots, which trace back to 1951 when a small group of firefighters formed a member-owned financial cooperative for their fellow firefighters. From those humble origins, SF Fire Credit Union is now the financial institution of choice for over 77,000 people, with assets of over $1.5 billion.

OUR CULTURE

Most days it feels more like going to work with a big family. Whether it’s a pot luck lunch, baking birthday cakes for colleagues in the kitchen, or after-hours get together, we’re here to do a great job and have a good time while doing it! We value a good sense of humor, desire to innovate, and a “in-this-together” attitude. While we’re driven to do great work, we also value real work/life balance.

“Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.”

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