Job Description

SFERRA FINE LINENS LLC

Job Title: SALES COORDINATOR

Department: Sales

COMPANY OVERVIEW

SFERRA is esteemed for sourcing premier natural fibers from the foremost global resources, spinning them into the very finest of yarns, and weaving the most sumptuous fine linens. Everything we make bears the mark of the artisan: from the exquisite handmade Venetian lace Gennaro Sferra first carried across the Atlantic in his steamer trunks in 1891, to the state-of-the-art technology that drives our renowned fabric innovation. Since our founding days with Gennaro, the company has evolved to become the definitive purveyor of luxury linens for the bed, bath, and table in North America. Today we honor our long heritage of impeccable craftsmanship by elevating the everyday, creating fine linens that touch every aspect of our lives, in every room of the home.

Visit www.sferra.com for more details on our company history and products; visit www.brahmsmount.com to explore our American-made collection of premium cotton, linen, and wool home textiles.

POSITION OVERVIEW

The sales coordinator provides key support to the sales team and reports to the Director of Sales. The successful candidate must be able to multi-task and demonstrate superior organizational skills to coordinate the back-office activities associated with sales incentive programs. She or he must have excellent critical thinking skills and problem-solving skills to be able to complete tasks such as analyzing consignment inventory programs. She or he must be able to pitch in with administrative tasks such as collating marketing materials and shipping them to customers.

JOB FUNCTIONS

• Work closely with the Director of Sales on the planning and successful execution of sales incentive plans, as well as tracking and evaluating effectiveness of those sales incentives.
• Work closely with the sales reps in the field (approx. 13 people) to answer questions, fulfill requests for marketing collateral, solve problems, etc.
• Work with customers and/or internal customer service to resolve higher-level problems.
• Maintain various spreadsheets that track customer accounts related to things like advertising spend, discount eligibility, etc.
• Be able to use the A2000 ERP system as required for things like order entry, customer inquiries, inventory inquiries, etc. Be able to run reports as needed.
• Act as the point-person for projects such as organizing gifting to customers at holiday-time and organizing other special events targeted toward the end customers i.e. Sample/Warehouse Sales on and off site.
• Assist in twice annual markets to support the roll-out of new Spring and Fall fashion.

Requirements

· BS/BA or equivalent experience.

· Reasonably high level of proficiency in Microsoft Excel.

· Strong computer skills. Previous experience with A2000 a plus.

· Demonstrated detail-oriented organizational skills exhibiting quality and accuracy, with the ability to manage and multi-task projects from inception through execution.

· Self-motivated, confident, and energetic, with a roll-up-your sleeves attitude and a desire to learn new things.

· Ability to handle deadlines and maintain composure under pressure.

· Excellent communication skills, both verbal and written.

· Ability to flourish in a dynamic, fast-paced environment.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

SFERRA Fine Linens LLC or its subsidiaries is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, SFERRA also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future SFERRA associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience, and potential. To achieve these goals, across the United States and its territories, SFERRA prohibits any SFERRA employee, agent, or representative from requesting or otherwise considering any job applicant's current or prior wages, salary, or other compensation information in connection with the hiring process.

· Send cover letter and resume to Attn: Human Resource at: resume-shared@sferra.com

Company Description

SFERRA Fine Linens LLC Italian-made luxuries. Since 1891.