Consistently offer professional, friendly and engaging service
Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
Assist with front of house and heart of house related duties
Sign in and out master keys daily
Maintain proper usage of cleaning supplies and equipment
Update and record all cleaned rooms
Return and properly tag all lost and found articles in the Housekeeping Office
Follow departmental policies and procedures and service standards
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Striving for quality throughout your job and interaction with our internal and external guests.
Actively committed to meet our set quality five star standards
Required Skills
A passion for the hospitality industry, especially for a 5-star luxury hotel.
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Previous guest service and/or Housekeeping experience is an asset.
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times
Required Experience
A secondary school diploma or equivalent is preferred.
Physical mobility and stamina required
Ability to follow instruction
Detail-oriented
Professional attitude is required
Ability to work independently.
Previous hotel-related experience desired.
A passion for the hospitality industry, especially for a 5-star luxury hotel.
Qualifications
A passion for the hospitality industry, especially for a 5-star luxury hotel.
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Previous guest service and/or Housekeeping experience is an asset.
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs, remaining calm and courteous at all times