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Technical Program Manager

Humanity

Technical Program Manager

Austin, TX
Full Time
Paid
  • Responsibilities

    Job Description JOB SUMMARY Responsible for managing all aspects of highly complex, enterprise-wide, multi discipline technical program(s) consisting of multiple projects where some or all of them maybe agile. Ensures successful integration of several projects and adjusts project scope, timing, plans/agile processes and budgets as needed, based on the needs of the business. Technical projects may include network, server or software implementation and upgrades or other projects similar in nature. This job requires extensive technical, project management and agile project experience and management. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Uses specific knowledge about one or more technical areas to develop program strategy, supporting business case and various high-level project plans. Ensures integration of multi discipline technical projects and adjusts project scope, timing, and budgets, based on the needs of the business and working with the existing team process (waterfall, agile, etc.). Understand in depth the agile process and how to adapt it to any particular team. Has experience with large agile programs and scaled agile. Able to plan, organize and run Product Increment planning events (PI Planning) as part of the Product Management life cycle. Experience combining Agile and Waterfall teams and communication requirements. Interprets internal or external business issues and recommends solutions/best practices to improve technical processes and to alleviate process inaccuracy and duplication. Serve as a mentor to project managers and project leaders to educate and assist them with implementing project management and agile processes and making improvement/changes. Accountable for the creation and execution of project management and agile processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations. Accountable for plans and teamwork assignments, directing work efforts, reviewing integrated project plans, agile processes, escalating and communicating resource needs, ensuring completion of quality reviews, and driving the resolution of issues as appropriate. Communicates with leadership and other stakeholders on program strategy, direction and changes. Responsible for delivering all projects contained in the project portfolio on time, within budget and meeting the strategic and business requirements. Responsible for tracking key project milestones and recommending adjustments to Project Managers, Scrum Masters, Product Owners and Product Managers. Partners with senior leadership of the business community to identify and prioritize opportunities to achieve the goals of the enterprise. Responsible for managing all aspects of the design, development and implementation of the technical program. Performs other duties as assigned. REQUIRED QUALIFICATIONS REQUIRED SKILLS/ABILITIES AND KNOWLEDGE Ability to read, write, speak and understand English

    • Advanced knowledge of full life-cycle product development (i.e. product engineering, deployment and integration)
    • Advanced knowledge of Agile processes, Scaled Agile process and Product Increment Planning events
    • Demonstrated aptitude and understanding of the technical aspects and capabilities of the organization
    • Ability to keep up with advancements in technical product development
    • Ability to work independently with no supervision and guidance
    • Ability to communicate orally and in writing in a clear and straightforward manner
    • Ability to prioritize and organize effectively
    • Ability to define key performance indicators/metrics
    • Ability to effectively analyze and interpret data
    • Ability to show judgement and initiative to accomplish job duties
    • Ability to document, prepare, and deliver data-driven presentations
    • Ability to communicate with all levels of management and company personnel
    • Ability to influence internal and external key stakeholders and build consensus
    • Ability to make decisions and solve complex problems by taking broad perspective to identify solutions
    • Ability to develop strong working relationships with peers and project members
    • Ability to oversee and manage large, complex, diverse and strategic multi discipline technical projects that impact the organization as a whole
    • Ability in implementing technical program and project plans and monitor progress, resource usage and quality
    • Advanced understanding and ability to manage complex technical program and project budgets
    • Advanced knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified

    REQUIRED EDUCATION Bachelor's degree in computer science, information systems or related field, or equivalent experience REQUIRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS Technical Project Management experience 8+ IT or Engineering work experience 8+ PREFERRED QUALIFICATIONS PREFERRED SKILLS/ABILITIES AND KNOWLEDGE Scrum Master experience Release Train Engineer experience PREFERRED EDUCATION Project Management certification or successful completion of a recognized project management curriculum PREFERRED RELATED WORK EXPERIENCE AND NUMBER OF YEARS WORKING CONDITIONS Office Environment

  • Qualifications

    Qualifications

    • 8+ years of demonstrated management consulting experience
    • Partner with program managers and cross-functional partners to consolidate the coordination, tracking and communication of project requirements, priorities, roadmaps, milestones and status to key stakeholders
    • Work with Product Owners and small/large engineering teams to implement required business solutions
    • Define product roadmap as well as goals/metrics, as well as methodology and tools to measure these metrics
    • Build internal customer & stakeholders relationships to manage expectations and agree on clear objectives and timelines
    • Review new requirements and assess potential integration needs for new builds or third-party software
    • Identify risks and act on them to ensure the team and project are not derailed
    • Manage competing priorities and simultaneous projects in a fast-paced environment
    • Build subject matter expertise, stay up-to-date on technology, and identify key partnerships to help define team road maps
    • Switch from program level to task level issues in driving projects to completion
    • Work with peers of all levels, from front line analysts to high level executives
    • Be skilled in project and priority triage work effectively within broad parameters, and operate with considerable autonomy
    • Conduct ongoing communication of team programs and reduce surprises by proactively managing risks
    • Seek opportunities to create efficiencies for people and processes through automation
    • Be self-motivated and perform independent and team work in a fast paced environment that is constantly changing

    SKILLS AND ATTRIBUTES FOR SUCCESS 

    • A solid team player with an independent thinker’s mentality
    • Organized, deadline-driven, and able to multitask
    • Flexible and analytical
    • Results-oriented, self-directed, endlessly curious, and entrepreneurial-minded
    • Strong verbal, written and presentation skills
    • Experience in consulting, a start-up, agency or other business leadership environment

    Additional Information

    Please be aware that Sia Partners requires all employees in this position to be fully vaccinated against COVID-19 as a condition of employment.  “Fully vaccinated” means that the individual can provide acceptable proof that the individual has received, at least fourteen (14) days prior to the individual’s start date, either the second dose of a two-dose COVID-19 vaccine, or one dose of a single-dose COVID-19 vaccine.  Vaccines must be authorized and/or approved by the FDA.  Individuals needing an exemption to this requirement due to medical, disability-related, or religious reasons may request an exemption during the recruiting process. The Company will engage in an interactive process to determine if an exemption to this requirement as a reasonable accommodation is appropriate.

    BENEFITS:

    • Entrepreneurial journey
    • Career advocacy program that supports achieving professional development goals through guidance, and real-time feedback
    • Continuous learning & development opportunities
    • Diversity, equity, and inclusion programs with an ever-growing list of global affinity initiatives
    • Healthcare coverage that includes medical, dental, vision and life insurance policies
    • College save-up plan & college loan repayment plan
    • Generous vacation, sick, floating, and holidays, including parental leave
    • 401(k) matching
    • Annual seminar, an in-person value-add experience that allows you to network with colleagues throughout North and South America (during non-COVID times)

     

    OUR COMMITMENT TO DIVERSITY

    Diversity, equity, inclusion, and belonging (DEIB) are part of Sia Partners’ DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

    Our global network, DEIB@Sia Partners, brings together our people worldwide to facilitate local and global progress, focused on the following areas:

    • Gender equality (global Gender Equality Index score of 91/100 for FY19-20)
    • LGBTQ+
    • Race & Ethnicity
    • Working Parents
    • Disabilities

    Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. To learn more about our mission, values, and business sectors, please visit our website.

    Sia Partners is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.