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Customer Service / Sales Account Manager

SLIGHT EDGE

Customer Service / Sales Account Manager

Philadelphia, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Training & development

    We are looking for outgoing individuals with great communication skills to join our team as a Customer Service / Sales Account Manager. The position's duties are primarily composed of sales, marketing, dealing with customers, orders, account questions, and renewing contracts. No experience is needed - paid training at the entry-level position. Promotion is based on performance, not seniority! People skills are a must! Apply today for our Customer Service / Sales position!

    Primary responsibilities for the Team Lead role include:

    Representatives use tablets to reach out to customers

    Representatives verify account information.

    Representatives greet customers warmly and professionally

    Representatives conduct one-on-one sales presentations to retail customers

    Representatives will help to upgrade accounts.

    Representative assists with placing customer orders or renewing their contracts.

    Representative answer customer questions about promotions or terms of sale.

    Representative suggests solutions about what products meet the needs of the client.

    Representatives inform the customer of deals and promotions.

    Representative utilizes computer technology to handle high sales volumes and place orders.

    Representative work with the customer service manager to ensure proper customer service is being delivered.

    Representatives report to management on overall daily numbers

    Required Skills:

    Excellent communication, customer service, interpersonal, and typing skills

    Ability to work efficiently and effectively in a multi-task customer service environment

    Strong decision-making ability

    Problem-solving skills

    Strong oral communication skills including active listening

    Excellent organization skills

    Effective and accurate decision-making skills