Unisoft International, Inc. dba SMA Technologies is a rapidly growing software company headquartered in North Houston has an immediate need for a Technical Training Developer. This role will support the development team and our customers on writing, editing, updating, improving and presenting software technical training.

Position objective:

Unlock the potential of our clients and staff by reducing the learning curve of SMA Technologies’ products. Build and maintain training courses which empower clients and reduce the workload of our Support department.

Key responsibilities:

Prepare, maintain, and innovate training courses

o Overall design

o Content

o Objectives

o Sequence

o Methods

Release updated training materials as a part of each software release

Build new training courses

Lead product training for SMA Technologies employees

o Train customer facing employees on new features and products

o Train new employees on SMA Technologies products

Attend training courses to identify areas of improvement

o Fill in for the consultant delivering the training if needed

Create and maintain OpCon certification classes and exams

Competencies:

Excellent written and oral communication

Excellent leadership and project management skills

Skilled presenter

Graphic and page layout

Qualifications:

Education

Required: Bachelor’s Degree

Preferred: Bachelor’s Degree in a related field

Experience

Required: Either 3 years of experience developing training materials or 3 years of OpCon experience

Preferred: Either 5 years of experience developing training materials or 5 yeas of OpCon experience

Certifications

Required: N/A

Preferred: N/A

Work Environment:

Work primarily in a climate controlled environment with minimal safety/health hazard potential. Sedentary, sitting, walking, infrequent lifting (overhead, waist level) from floor, bending, frequent near vision use for reading and computer use.

Physical requirements:

Physical Activity

Frequency

Sitting/ Standing: 85%

Walking: 15%

Hearing: 100%

Speaking: 75%

Lifting/Carrying up to 10 lbs: 1%

Travel requirements: 10%