Job Description

JOB TITLE: Office Support Assistant

POSITION SUMMARY

Whose primary responsibilities will include customer service and administrative related duties.

HOURS: 9:00 AM - 2:00 PM

4 DAYS PER WEEK

KEY RESPONSIBILITIES INCLUDE:

· Answer incoming calls

· Handling technical support cases (Tier 1-2 support)

· Updating CRM (customer relations management) system

· Follow up correspondence

· Processing incoming orders

· Setting up new accounts

· Upkeep of office documents

· Communicating with sales team on leads

· Office organization

· Filing

BENEFITS

· Great company culture working for a small, family owned business

· Flexible on what day you'd like to take off per week as long as it is not a Monday

JOB REQUIREMENTS:

As an office support assistant, the successful candidate will have the following qualifications:

· Self-disciplined with ability to work independently

· Excellent verbal and written communication skills

· Organized with attention to detail

· Effective telephone skills

· Basic computer skills required (Microsoft Outlook, Microsoft Word, Microsoft Excel, etc.)

· Must work well with others

Office experience preferred but will train the right candidate.