SUMMARY

The Manager, Student Enrollment Services is responsible for academic records, ensuring compliance with faculty adopted policies, Family Education Rights to Privacy Act (FERPA), and applicable state and federal regulations and requirements. With direction from Senior Director, Student Services, oversee the planning, maintenance, and enhancement of the academic information structure[LD1] for the law school. Oversee and coordinate instructional space assignments, curriculum management, and administration of examinations to all students.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Develop and implement equitable and consistent administration of policies and procedures for student records.

Assist with all customer service, front desk duties.

Responsible for documenting and maintaining master curriculum offerings of the law school.

Develop and maintain the academic calendar and semester schedules.

Assist in the development of policies and practices for enrollment services management; plan, organize, implement, and manage an effective registration process and related activities.

Manage operations related to compilation, recording, verification, dissemination of data related to course scheduling, exams and attendance policies, student enrollment, curriculum, and academic progress for the law school.

Analyze statistical data on registration for administrative use.

Certify completion of graduation requirements and eligibility for bar examinations; manage the posting of degrees. Work with outside vendor on creation and mailing of diplomas for graduates.

Oversee the examination process; create examination schedules, direct and supervise exam preparation and distribution to faculty, special exam arrangements, and proctoring; and oversee examination retention and destruction, in accordance with established policies, regulations, and guidelines.

Maintain a high degree of confidentiality concerning all student information.

Comply with all aspects of the law school’s Customer Service Standards.

SUPERVISORY RESPONSIBILITIES

N/A

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be professional and confidential of all department data and correspondence. The person must have a poised and professional image; strong ability to multi-task and prioritize in a fast-paced environment, excellent interpersonal skills and the ability to interact effectively and efficiently with all employees, visitors and students while projecting a positive image for the area and law school. Service oriented with the ability to make all visitors feel welcome. Must be computer literate with proficiency in MS Office applications (Word, Excel and PowerPoint) with ability to learn new programs as necessary. Must be detail-oriented and able to work in a fast-paced multi-tasking environment.

EDUCATION and/or EXPERIENCE

Bachelor’s degree preferred from an accredited university. Five years of relevant experience in enrollment services/registrar’s office is required. Strong understanding of policies, procedures, and federal and state regulations, including those that affect student privacy and FERPA. Preferred knowledge of Banner and Examsoft.

LANGUAGE SKILLS

Proficient in both spoken and written English. Ability to interpret and explain complex data. Ability to effectively and professionally communicate in one-on-one and small group situations to students, alumni, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to perform basic to intermediate math is essential. Must possess the ability to analyze numerical data and detect patterns, errors and trends.

REASONING ABILITY

Ability to define routine problems, collect data, establish facts, and draw valid conclusions to solve routine problems and/or deal with a variety of variables in situations, especially when department head may be out of office or unavailable. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is regularly required to stand and walk. Ability to lift up to 20lbs. is required. Lifting from floor level, at waist, and above shoulders required. Infrequent bending and stooping necessary. Specific vision abilities required by this job include close vision in order to accurately input data and proofread; distance vision in order to recognize and assist visitors to the department.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Extremely fast paced, multi-tasking, non-smoking work environment. Must be able to work the general business schedule of the law school (9:00 a.m. to 5:30 p.m.) plus occasional evenings and weekends as necessary.

Competitive Benefits Package for full-time staff

· All Health/Dental/Vision Insurance Coverage Effective on your date of hire

· CIGNA Plus Medical & Prescription Coverage (Employee Only Semi-Monthly $71.92)

· CIGNA Dental & Vision (Employee Only Semi-Monthly $3.56)

· HSA/FSA Medical Savings Accounts

· Pet Insurance.

· Life Insurance covered by the law school at two times your basic annual salary.

· Optional Life Insurance for employee and spouse

· Short & Long Term Disability coverage no cost to employee

· 403(b) employee only contribution; auto-enrolled at 2%

· 401(a) Employer contributes 8% of your salary after 1 year and worked 1,000 hours.

· Paid Leave Time, New Employees earn 1 day (7.5 hours) per month

· Sick Leave Time, New Employees Sick leave will be prorated based on the hire date at 9.375 hours per month for the first partial year of employment. On January 1st, staff employees are eligible for 15 days sick leave at full pay.

· 18 Paid Holidays 2024

· Employee and Dependent Tuition Remission options

· FREE Downtown Employee Parking

· Discount Tickets to STCLH Sporting Events for Employee and Family

· On Campus Cafe

Required Skills

Required Experience

• Minimum typing speed of 55 wpm.
• Proficient in Microsoft Word and MS Excel.
• Must have excellent organizational and planning skills
• Time management skills and the ability to prioritize work is essential.
• Must pay attention to details.
• Needs to have data management skills along with problem-solving skills.
• Demonstrate the ability to quickly assimilate new information.
• Must have communication skills both verbal and written including confidentiality of information.