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Platforms Implementation Manager

SOCIAL GLASS INC

Platforms Implementation Manager

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    As the Platforms Implementation Manager at GLASS, you will play a critical role in defining and executing our tech strategy to ensure the continued success and growth of our e-commerce marketplace. You will be responsible for creating, updating, managing, and tracking our tech roadmap, as well as translating clients' requirements into fully deployed platforms and technical functionalities. The ideal candidate will have extensive experience as both a project manager and product manager, with a strong technical background and a passion for driving innovation and excellence in e-commerce.

    Responsibilities

    Manage our tech platforms, including optimizing tech-related content and procedures, conducting testing for all tech features before they become available to clients, and ensuring platform stability and performance

    Develop and maintain the overall tech roadmap of our company, in alignment with business goals and priorities

    Lead cross-functional teams to define, prioritize, and execute tech initiatives that drive business growth and enhance user satisfaction

    Translate clients' requirements into fully deployed technical functionalities that address specific needs and deliver value

    Collaborate closely with the Tech Team to ensure accurate and expedited tech implementation company-wide

    Monitor and analyze key performance metrics to track the success of tech initiatives and drive continuous improvement

    Qualifications

    3 years of experience as a project manager or product manager, with a strong track record of delivering successful tech projects and products

    Deep understanding of e-commerce technology, including platforms, tools, and best practices

    Strong technical background with experience in software development, web development, and/or IT infrastructure

    Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and influence stakeholders at all levels

    Experience with agile development methodologies and project management tools

    Strong analytical skills and ability to interpret data to inform decision-making

    Experience with Shopify systems and APIs preferable

    Flexible work from home options available.